Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Team Administrator

The closing date is 19 April 2026

Job summary

The is an exciting opportunity to join our NHS Talking Therapies Southampton team who provide a range of low and high-intensity CBT, Psychoeducational groups and counselling for the population of Southampton City, with 10,000 patients coming through the service each year. We are looking to recruit 2 full time Administrators to join our friendly and fast paced team.

Are you are someone who has the ability to prioritise their work load and adapt to any situation, someone who works well under pressure, is motivated and enthusiastic, with strong verbal and written communication skills, excellent time management, and a high level of IT proficiency ?The ideal candidate will be confident working across various computer systems and demonstrate a full range of administrative capabilities. Working patterns require that you must be able to work 60:40, provide one evening a week and Saturday shifts on a rota basis.

For an informal discussion about the roles, please contact Yasmin.falkner1@nhs.net 02380272000, we would love to hear from you !

Main duties of the job

To provide efficient administrative and occasional reception support within the Steps to Wellbeing Service.

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To liaise with members of the public in their dealings with the team/service, some of whom may prove at times to be distressed, challenging, or aggressive in manner.

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To liaise with other members of S2W to help to organise and deliver a safe and efficient office system to support sound patient care, consistent with clinical governance, whilst helping the team to achieve targets and complete timely returns of information.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Details

Date posted

07 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Full-time

Reference number

348-MNH-10922

Job locations

1st Floor Frobisher House

Nelson Gate

Southampton

Hampshire

SO15 1GX


Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

  • .See JD

Desirable

  • See JD

Experience

Essential

  • See JD

Desirable

  • See JD

Additional Criteria

Essential

  • See JD

Desirable

  • See JD
Person Specification

Qualifications

Essential

  • .See JD

Desirable

  • See JD

Experience

Essential

  • See JD

Desirable

  • See JD

Additional Criteria

Essential

  • See JD

Desirable

  • See JD

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

1st Floor Frobisher House

Nelson Gate

Southampton

Hampshire

SO15 1GX


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

1st Floor Frobisher House

Nelson Gate

Southampton

Hampshire

SO15 1GX


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Yasmin Falkner

Yasmin.falkner1@nhs.net

02380272000

Details

Date posted

07 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Full-time

Reference number

348-MNH-10922

Job locations

1st Floor Frobisher House

Nelson Gate

Southampton

Hampshire

SO15 1GX


Supporting documents

Privacy notice

Hampshire and Isle of Wight Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)