Health Care Support Worker
The closing date is 08 March 2026
Job summary
To provide physical and psychological care to service users in accordance with the specified plan of clinical care and in line with the recovery model to service users who live in any part of the catchment area
To carry out duties as designated by the team leader
To provide support to the person responsible for the clinical care of the service user
To accurately record service user information
To provide support to relatives/carers
Main duties of the job
Work under the direction and supervision of qualified staff.
To be able to undertake specific therapeutic roles with service users that may include but is not limited to Anxiety Management Graded exposure Behavioural activation and client centred recovery focussed care
To provide care for service users as directed by the CCO
To give and receive clear messages by telephone and or personal contact
To identify and provide the necessary physical care to service users to help them complete daily living activities ie personal hygiene diet and fluid intake clothing and laundry maintain personal environment maintaining rest sleep and activity physical observations
To act in a manner to respect customs individuality values sexuality and spiritual beliefs actively supporting the individual to fulfil these
To identify and provide social activities, emotional support and stability to service users to ensure effective engagement whilst maintaining professional boundaries
To contribute and be actively involved in the assessment planning implementation and evaluating of care
To provide escort duties to the service user under the direction of a qualified team member
To create and maintain professional supportive relationships with all members of staff with other professionals and agencies to enhance recovery
To carry out observations as per individual care plans and service user needs in line with Trust policy
To participate and where required facilitate therapeutic and social engagement group work
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
Date posted
23 February 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year
Contract
Permanent
Working pattern
Full-time
Reference number
348-MNH-10529
Job locations
68b Junction Road
68b Junction Road
Andover
Hampshire
SP10 3QX
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
68b Junction Road
68b Junction Road
Andover
Hampshire
SP10 3QX
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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