Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Healthcare Support Worker - Community Mental Health Team

The closing date is 08 March 2026

Job summary

Fareham Community Mental Health Team (CMHT) are looking for a Mental Health Support Worker to join our busy team. Working alongside members of the multidisciplinary team, you will prove holistic, person centred care for people with severe and enduring mental illnesses. We work with adults aged 18 and over and support people to live full and meaningful lives as independently as possible in their community.

We will strive to prevent mental health crisis and ensure that anyone in need has access to the right care at the right time in their own community.

This is a varied role and applicants will be able to demonstrate excellent communication skills, person-centred approaches to care and utmost respect and compassion for the people we serve. You will work as part of a large team of multi skilled, experienced colleagues who will be able to support to deliver safe and effective care. Opportunities for training and development are encouraged and offered within the team.

Car driver is essential and access to a car within working hours. Ideally full time post however part time or flexible working requests can be considered.

If you would like more information or an informal chat about the role please contact CMHT team manager Cat King on 01329 227180.

Main duties of the job

* Work under the direction and supervision of qualified staff.

* To be able to undertake specific therapeutic roles with service users, that may include but is not limited to, Anxiety Management work, Graded exposure work, behavioural activation work and client centered recovery focussed care.

* To observe, report and record changes in the service user's physical health, mental health and behaviour.

* To provide care for service users as directed by care co-ordinators

* To give and receive clear messages by telephone and/or personal contact.

* To identify and provide the necessary physical care to service users to help them complete daily living activities i.e. personal hygiene, diet and fluid intake, clothing and laundry, maintain personal environment, maintaining rest sleep and activity, physical observations.

* To act in a manner to respect customs, individuality, values, sexuality and spiritual beliefs, actively supporting the individual to fulfil these.

* To identify and provide social activities, emotional support and stability to service users to ensure effective engagement whilst maintaining professional boundaries.

* To contribute and be actively involved in the assessment, planning, implementation and evaluating of care.

* To provide escort duties to the service user under the direction of a qualified team member.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Details

Date posted

23 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Please note for part time hours the salary will be pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

348-PSE-10515

Job locations

Fareham Health Centre

Osborn Road

Fareham

Hampshire

PO16 7ER


Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

  • *Literacy and numeracy skills
  • *Basic computer skills
  • *Full driving licence and access to vehicle for work

Desirable

  • *NVQ 2/3 or equivalent in Health Care
Person Specification

Qualifications

Essential

  • *Literacy and numeracy skills
  • *Basic computer skills
  • *Full driving licence and access to vehicle for work

Desirable

  • *NVQ 2/3 or equivalent in Health Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Fareham Health Centre

Osborn Road

Fareham

Hampshire

PO16 7ER


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Fareham Health Centre

Osborn Road

Fareham

Hampshire

PO16 7ER


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Cat King

cat.king1@nhs.net

01329227180

Details

Date posted

23 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Please note for part time hours the salary will be pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

348-PSE-10515

Job locations

Fareham Health Centre

Osborn Road

Fareham

Hampshire

PO16 7ER


Supporting documents

Privacy notice

Hampshire and Isle of Wight Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)