Senior Mental Health Support Worker
The closing date is 22 February 2026
Job summary
We are seeking a skilled and compassionate Senior Mental Health Support Worker to join our Crisis Resolution and Home Treatment Team in Portsmouth. This role is vital in supporting individuals experiencing acute mental health crises, enabling them to remain safely in their own homes as an alternative to hospital admission.
Working as part of a multidisciplinary team, you will provide high-quality, recovery focused support, undertake comprehensive assessments, delivering planned interventions and contributing to crisis and risk management plans. You will take a senior role in supporting and guiding any junior or new staff, promoting best practice, and ensuring care is delivered in line with local and national standards.
The successful candidate will have significant experience in mental health support work, strong communication and decision making skills, and the ability to work effectively in fast paced, high pressure environments. You will be confident working autonomously, responding to changing clinical needs, and building therapeutic relationships with service users, carers, and partner agencies.
Based at The Orchards, St James' Hospital, the team work across Portsmouth city, therefore there is a requirement for the post holder to have a full UK driving licence and have access to a suitable vehicle, in order to undertake home visits and respond to urgent situations in a timely manner.
Main duties of the job
To work as a member of the team providing home treatment to patients in the acute phase of a mental illness and crisis.
To be available to work shifts covering a 24-hour seven day a week service.
To assist in the delivery of high standards of care to individual clients under the direction of a qualified nurse, occupational therapist or social worker.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
Date posted
09 February 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year Please note for part time hours the salary will be pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
348-PSE-10446
Job locations
The Orchards, St James' Hospital
Locksway Road
Portsmouth
Hampshire
PO4 8FE
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
The Orchards, St James' Hospital
Locksway Road
Portsmouth
Hampshire
PO4 8FE
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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