Administration Secretary
The closing date is 22 February 2026
Job summary
An exciting opportunity has arisen within Hampshire & IOW Healthcare NHS Foundation Trust for an efficient and motivated Administration Secretary to join the South Crisis Resolution Home Treatment Team. As a team, we support individuals with acute mental health needs requiring intensive input to remain in the community. The team also works collaboratively with our colleagues on the wards at Antelope House to help reduce the amount of time patients remain in hospital by offering support via hospital at home.
Main duties of the job
Your main responsibilities will be to provide a quality telephone and administrative support service to the multidisciplinary team; you will be the first point of contact for service users, carers and professionals, therefore excellent communication skills and the ability to remain calm is essential.
You will be required to produce clinical letters on behalf of our team practitioners and consultants (some of which may be required to be transcribed from our audio system), take minutes at monthly team meetings and perform a range of other general administration duties.
An ability to multitask within a busy office environment is essential, as is the ability to remain calm dealing with a high volume of calls, some of which may be challenging.
You will work efficiently with our systems and processes, ensuring the security and accessibility of relevant information and documentation, and to help underpin the smooth running of the office.
You will work under the direction of the team Administration Supervisor, but will be capable of using your own initiative.
We are a forward thinking and innovate team with a passion for Quality Improvement.
If you are a highly motivated, enthusiastic, flexible, resourceful and resilient individual who is committed to providing care with compassion to service users in their recovery, then the team are looking for you!
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
Date posted
09 February 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year
Contract
Permanent
Working pattern
Full-time
Reference number
348-SAC-10334
Job locations
Antelope House
Brintons Terrace
Southampton
Hampshire
SO14 0YG
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Antelope House
Brintons Terrace
Southampton
Hampshire
SO14 0YG
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
Hampshire and Isle of Wight Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)