Team Administrator Coastal Medical Partnership PCN
The closing date is 15 February 2026
Job summary
We have an exciting opportunity for a full time or part time team administrator as part of Hampshire and the Isle of Wight Primary Care Network (PCN) based at Coastal Medical Partnership Hordle Well Being Hub/hybrid role supporting the service and admin.
Would you like to play a part in transforming local mental health services?
Would you feel at ease working with clinical and non-clinical staff across a variety of health care services?
Are you adaptable, happy to initiate change and flexible in your approach? If so, then we would love to talk to you!
This is a new, exciting, and innovative post to support the needs of the local population living with mild to moderate mental health difficulties.
In Hampshire and Isle of Wight (HIOW) we have launched our plan to transform experiences in adult mental health through a programme called 'No Wrong Door'. This is led by the local NHS, councils, Public Health, GPs, voluntary and community partners and people with lived experience of mental illness.
Only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT.
Main duties of the job
Suitable for someone who is able to co-ordinate work effectively and provide support, motivation and guidance to other team members. Suitable for someone who is passionate about providing excellent customer service.
Providing accurate administrative support to the team, ensuring the confidentiality of patient records is maintained according to data protection and Caldicott guardianship guidelines including forms, rotas, assessments, G.P letter's, discharge summaries and reports.
To conduct administrator system audits for the local Primary Care Mental Health Practitioners, Commissioners and PCNs and provide data as required.
Take and transcribe a wide range of meeting minutes in an accurate and timely manner.
Receive and process referrals to the relevant clinician and EMIS/System One/RIO
Update case notes on patient record EMIS/System One/RIO as required
Extract data from Insights when required
Type up reports incorporating graphics and tables as required
Type all letters dictated or provided by the team and nearby PCNs
Book appointments on the patient record system for clinics and individual consultations
Answer telephone calls and relay any messages in a timely manner
Creating bespoke documents for the team, such as leaflets etc.
Arrange team events, as required
Monitor data quality of administrative input
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
Date posted
02 February 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year Based on full time hours
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
348-SSW-10239
Job locations
New Milton Health Centre
Spencer Road
New Milton
Hampshire
BH25 6EN
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
New Milton Health Centre
Spencer Road
New Milton
Hampshire
BH25 6EN
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
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