Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Support Worker Associate

The closing date is 08 February 2026

Job summary

We are looking for a Support Worker Associate to join our team on working full time or part time on a permanent basis.

You will be expected to assist and support the design, delivery, and evaluation of various educational topics that relate to the development of our healthcare support worker workforce, including but not limiting to the Induction Programme and any local or national initiatives.

Assist with the allocation and coordination of clinical placements for those on programmes such as T-Levels and other appropriate early careers education programmes. This will include the upskilling of staff within the clinical area and providing pastoral support to the learners.

You will be expected to travel independently across the geographical area as required to fulfil the duties of the role. This may include having access to a vehicle and a valid UK driving licence, or suitable alternative arrangements to meet the travel requirements of the post.

Main duties of the job

Gather evidence to assist in evaluation of programmes, pastoral support and engagement

To carry out duties as designated by Facilitator/Educator

To accurately record information and keep up to date records, as required

Follow the principles for equality, diversity and inclusion

Safeguard and protect adults and children; promote the principles to others and where appropriate follow the necessary safeguarding principles required to raise a formal alert

Demonstrate what it means in practice to promote and provide person centred care and support

To work flexibly in response to the needs of the service

Log accidents and incidents in accordance with clinical guidelines and organisational procedures

To input all required data accurately and on time

In specific training undertake a lead role in the delivery

To promote a culture of lifelong learning

Work in a collaborative and co-operative manner with other health professionals

Be flexible and adaptable as there will be a requirement to maintain appropriate clinical competencies and skills to proactively support clinical services at times of high demand

Any other duties consistent with the nature, level and grade of the post

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Details

Date posted

26 January 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Based on full time hours

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

348-COR-10063

Job locations

Moorgreen Hospital

Botley Road, West End

Southampton

Hampshire

SO30 3JB


Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

  • Completion of the Care Certificate or higher equivalent qualification
  • Completion of Diploma Level 3 in Health and Social Care or equivalent or willingness to work towards

Desirable

  • Teaching Qualification such as Award in Education and Training, PTTLS or equivalent

Experience

Essential

  • Relevant experience in a healthcare setting -- support worker, nursing associate/assistant practitioner or similar role
  • Good level of knowledge of Health and Social Care
  • Evidence of effective communication skills
  • Evidence of effective interpersonal skills
  • Good organisational skills
  • Experience in liaising with multi-agencies/teams
  • Experience in contributing to effective care
  • Ability to accurately record and input information onto databases, spreadsheets
  • Computer Skills
  • Sound clinical knowledge underpinned by evidence of theoretical understanding
  • Experience of delivery of training to multi -disciplinary workforce
  • A positive attitude to teaching and customer care

Desirable

  • Able to facilitate or co-facilitate teaching/training sessions
  • Experience in managing difficult situations
  • Ability to answer questions on related subjects or sign post effectively
  • Evidence of delivering effective training packages
  • Knowledge of Learning and Development process such as competencies and skills assessments
  • Knowledge of local and national guidelines / standards related to the Bands 1-4 workforce and T-Levels (as example)

Additional Criteria

Essential

  • Patient and Person Centred
  • Valuing Achievement
  • Value through innovation
  • Forging Relationships
  • Professional conducting including being well presented, confident, respectful, empathic, self-reliant, aware of personal boundaries, resourceful, imaginative, enthusiastic, adaptable, affable
  • Demonstrate evidence of team working
  • Able to take direction and instruction
  • Honest and trustworthy
  • Ability to recognise own stress and manage it effectively
  • Ability to work autonomously and as part of a team
  • To have a positive and non-judgemental attitude
  • To have a positive attitude toward learning and development
  • The post holder must be able to travel independently across the geographical area as required to fulfil the duties of the role. This may include having access to a vehicle and a valid UK driving licence, or suitable alternative arrangements to meet the travel requirements of the post.
Person Specification

Qualifications

Essential

  • Completion of the Care Certificate or higher equivalent qualification
  • Completion of Diploma Level 3 in Health and Social Care or equivalent or willingness to work towards

Desirable

  • Teaching Qualification such as Award in Education and Training, PTTLS or equivalent

Experience

Essential

  • Relevant experience in a healthcare setting -- support worker, nursing associate/assistant practitioner or similar role
  • Good level of knowledge of Health and Social Care
  • Evidence of effective communication skills
  • Evidence of effective interpersonal skills
  • Good organisational skills
  • Experience in liaising with multi-agencies/teams
  • Experience in contributing to effective care
  • Ability to accurately record and input information onto databases, spreadsheets
  • Computer Skills
  • Sound clinical knowledge underpinned by evidence of theoretical understanding
  • Experience of delivery of training to multi -disciplinary workforce
  • A positive attitude to teaching and customer care

Desirable

  • Able to facilitate or co-facilitate teaching/training sessions
  • Experience in managing difficult situations
  • Ability to answer questions on related subjects or sign post effectively
  • Evidence of delivering effective training packages
  • Knowledge of Learning and Development process such as competencies and skills assessments
  • Knowledge of local and national guidelines / standards related to the Bands 1-4 workforce and T-Levels (as example)

Additional Criteria

Essential

  • Patient and Person Centred
  • Valuing Achievement
  • Value through innovation
  • Forging Relationships
  • Professional conducting including being well presented, confident, respectful, empathic, self-reliant, aware of personal boundaries, resourceful, imaginative, enthusiastic, adaptable, affable
  • Demonstrate evidence of team working
  • Able to take direction and instruction
  • Honest and trustworthy
  • Ability to recognise own stress and manage it effectively
  • Ability to work autonomously and as part of a team
  • To have a positive and non-judgemental attitude
  • To have a positive attitude toward learning and development
  • The post holder must be able to travel independently across the geographical area as required to fulfil the duties of the role. This may include having access to a vehicle and a valid UK driving licence, or suitable alternative arrangements to meet the travel requirements of the post.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Moorgreen Hospital

Botley Road, West End

Southampton

Hampshire

SO30 3JB


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Moorgreen Hospital

Botley Road, West End

Southampton

Hampshire

SO30 3JB


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Lucy Abraham

lucy.abraham4@nhs.net

Details

Date posted

26 January 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Based on full time hours

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

348-COR-10063

Job locations

Moorgreen Hospital

Botley Road, West End

Southampton

Hampshire

SO30 3JB


Supporting documents

Privacy notice

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