Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Administration Support Officer - Apprentice

The closing date is 01 February 2026

Job summary

We are recruiting for an Admin Support Officer to join our Transformation Delivery Unit.

Your role will be to work with the Transformation Delivery Unit (TDU) to provide efficient, proactive administrative support to the TDU, assisting in the day-to-day operational work of the team.

At the commencement of the apprenticeship, you must have Maths and English GCSE Grade C/Level 4 or above or Functional Skills for both at level 2.

Attending college or going online and completing all the standards set out in the apprenticeship are the apprenticeship criteria.

You will be awarded a Level 3 Business and Administration Apprenticeship upon completion.

You will be employed on a fixed-term contract for your apprenticeship.

You will be paid Band 2 whilst on your apprenticeship.

On completion of your apprenticeship, you will need to partake in the recruitment process within Hampshire and Isle of Wight Healthcare to secure a position as a Band 3.

Main duties of the job

* To provide administrative support for the Transformation Teams.

* Maintain good partnership working with internal and external colleagues.

* To observe confidentiality of all information, adhering to the legal requirements of the Data Protection Act and Trust information sharing

policies.

* Participate in and support the administration of staff meetings, including scheduling meetings, preparing and distributing agendas/papers, taking and producing notes and circulating as appropriate.

* Be motivated to work together and share ideas/good practice with others in a variety of team settings.

* Manage specific tasks and elements of projects under the supervision of the Business Manager, and other members of the team.

* Governance support.

* To communicate effectively ensuring messages and information are relayed accurately and timely to team members.

* Support the effective running of administrative functions including, but not limited to, annual leave management, absence management and appraisal reporting.

* Coordinate and prepare correspondence, reports and any other associated documents ensuring they are produced in an accurate and timely manner.

* Maintain databases to ensure efficient working.

* Be aware of and ensure the requirements of all Trust policies, protocols and standing financial instructions are observed at all times, for example recruitment procedures.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Date posted

23 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Based on full time hours

Contract

Apprenticeship

Duration

2 years

Working pattern

Full-time, Flexible working

Reference number

348-COR-10191

Job locations

Tatchbury Mount

Calmore

Southampton

Hampshire

SO40 2RZ

St. Mary's Hospital (IOW)

Parkhurst Road

Newport

Isle of Wight

PO30 5TG

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

A good standard of GCSE education with at least 5 passes at level C or above which include English and Maths.

Desirable

Desire to undergo further relevant training.

Experience

Essential

A good standard of GCSE education with at least 5 passes at level C or above which include English and Maths.
Ability to work with minimal supervision and use own initiative.
Ability to contribute and explore new ideas and approaches.
Able to work as part of a team.
Good communication skills, ability to communicate with all levels of staff and people.
Information processing/collection and collation of information.

Desirable

Ability to gather and report a limited range of data and information.
Communicate with a range of people on a range of matters.

Person Specification

Qualifications

Essential

A good standard of GCSE education with at least 5 passes at level C or above which include English and Maths.

Desirable

Desire to undergo further relevant training.

Experience

Essential

A good standard of GCSE education with at least 5 passes at level C or above which include English and Maths.
Ability to work with minimal supervision and use own initiative.
Ability to contribute and explore new ideas and approaches.
Able to work as part of a team.
Good communication skills, ability to communicate with all levels of staff and people.
Information processing/collection and collation of information.

Desirable

Ability to gather and report a limited range of data and information.
Communicate with a range of people on a range of matters.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Tatchbury Mount

Calmore

Southampton

Hampshire

SO40 2RZ

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Tatchbury Mount

Calmore

Southampton

Hampshire

SO40 2RZ

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)