Receptionist
The closing date is 28 December 2025
Job summary
Join our Team as a Receptionist at Trust Headquarters.
Are you friendly, organised, and passionate about helping others? As the first point of contact at Tatchbury Mount, you'll play a vital role in creating a welcoming environment for visitors, staff, and service users. This position offers variety every day - managing the main reception and switchboard, handling mailroom duties, co-ordinating meeting room bookings, and supporting colleagues with essential admin tasks.
What does it take? You'll need excellent communication skills, a calm and professional manner, and confidence using Word, Excel, and Outlook. Previous experience in reception or clerical work is essential, along with the ability to work independently and as part of a team.
Why work with us? You'll join Hampshire and Isle of Wight Healthcare NHS Foundation Trust - a team driven by Compassion, Accountability, Respect, and Excellence. We value your growth, offering training and development opportunities, and you'll be part of a supportive environment where your contribution truly matters.
If you're enthusiastic, adaptable, and ready to make a difference, we'd love to hear from you!
Main duties of the job
As a Receptionist at Trust Headquarters, you'll be the first point of contact for visitors, staff, and callers--creating a professional and welcoming environment. Your responsibilities include operating the main switchboard, managing incoming calls and messages, and responding with care to those in distress. You will handle mailroom duties such as sorting, franking, and tracking deliveries, as well as maintaining accurate records.
You will also manage meeting room bookings, issue and track security fobs, and keep the reception area tidy and presentable. Additional tasks include ordering stationery and hospitality supplies, replenishing beverage stocks, and supporting colleagues with ad-hoc admin duties.
We are looking for someone with excellent communication and organisational skills, a confident telephone manner, and the ability to work calmly under pressure. You should be computer literate (Word, Excel, Outlook), discreet, and able to work both independently and as part of a team. Previous experience in reception or clerical work and dealing with the public is essential.
If you're flexible, enthusiastic, and committed to delivering outstanding service, this role is for you!
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
Date posted
15 December 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 to £24,465 a year Based on full time hours
Contract
Permanent
Working pattern
Part-time
Reference number
348-COR-10023
Job locations
Tatchbury Mount
Calmore
Southampton
Hampshire
SO40 2RZ
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Tatchbury Mount
Calmore
Southampton
Hampshire
SO40 2RZ
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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