Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Care Navigator

Information:

This job is now closed

Job summary

Are you ready to take the next step in your career in mental health while living on a beautiful island? We are inviting a Band 4 Care Navigator to join our Crisis Resolution and Home Treatment Team, where collaborative, individualised care is at the heart of what we do.

Located on the stunning Isle of Wight, this role offers more than just professional fulfilment. As a close-knit island community, the Isle of Wight provides an excellent quality of life for families and individuals alike. With its unspoiled beaches, scenic countryside, and year-round family-friendly activities, it's the perfect place to build both your career and personal life. From exploring historic sites to enjoying water sports or leisurely walks, you'll find something for everyone.

About the Role

The post holder, in collaboration with the Team, will work closely with the inpatient services, having face to face contact with service users to understand their social circumstances and any potential barriers to discharge when they are well enough to be discharged from hospital.

Main duties of the job

As a Band 4 Care Navigator, you will:

Support service users as experts in their own care, promoting the principles of recovery, choice and personalisation, which value and empower them.

Work in collaboration with other parts of the pathway such as the wards & community teams to help identify timely packages of care, geared to the needs of the service user.

Work in a manner which is helpful to the service user and the referrer, based on principles of recovery, personalisation and choice.

Work with stakeholders and care teams to enable access to relevant interventions / support and self-management as part of the Care Navigator role.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Details

Date posted

08 December 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£24,785 to £30,162 a year Based on full time hours

Contract

Permanent

Working pattern

Full-time

Reference number

348-IOW-9833

Job locations

Sevenacres

Parkhurst Road

Newport

Isle of Wight

PO30 5TG


Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

  • NVQ 3 or equivalent experience
  • Computer skills
  • In depth experience of working in a mental health environment

Experience

Essential

  • Highly developed communication skills
  • Evidence of effective team working
  • Ability to communicate effectively with people
  • Good facilitation skills
  • Evidence of effective interpersonal skills
  • Ability to organise self and others to achieve tasks
Person Specification

Qualifications

Essential

  • NVQ 3 or equivalent experience
  • Computer skills
  • In depth experience of working in a mental health environment

Experience

Essential

  • Highly developed communication skills
  • Evidence of effective team working
  • Ability to communicate effectively with people
  • Good facilitation skills
  • Evidence of effective interpersonal skills
  • Ability to organise self and others to achieve tasks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Sevenacres

Parkhurst Road

Newport

Isle of Wight

PO30 5TG


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Sevenacres

Parkhurst Road

Newport

Isle of Wight

PO30 5TG


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Paul Glass

paul.glass1@nhs.net

07350457334

Details

Date posted

08 December 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£24,785 to £30,162 a year Based on full time hours

Contract

Permanent

Working pattern

Full-time

Reference number

348-IOW-9833

Job locations

Sevenacres

Parkhurst Road

Newport

Isle of Wight

PO30 5TG


Supporting documents

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