Hampshire and Isle of Wight Healthcare NHS Foundation Trust

CPMS Business Support Administrator

The closing date is 14 December 2025

Job summary

An opportunity has arisen to join the Business Support Team at Hampshire and Isle of Wight Healthcare NHS Foundation Trust, primarily focusing on care for Looked After Children who ensure that the health and well-being needs of children and young people in care are met.

We are looking to recruit a capable, helpful and enthusiastic Administrator who will be a key player in providing support to the medical staff within the team, as well as outside agencies and other team administrators. In this varied role you will provide comprehensive administrative support for the Community Paediatric Medical Service (CPMS), which includes Child Protection, Adoption and Looked After Children.

Community Paediatric Medical Service, which includes Child Protection, Adoption and Looked After Children. You will be aware of the vulnerable client group that the LAC Team support and must be able to always act with discretion and confidentiality.

This role is a maternity / secondment cover on a 12 month fixed term basis for 37.5 hours a week.

Main duties of the job

  • Use & accurately populate the electronic record system (SystmOne) with information to include referrals, scanning & uploading information from other services in a timely manner etc., taking responsibility for the quality of the data & taking note of the Health Records Standards & Procedures & Record Keeping Policy
  • Follow agreed processes for dealing with emails on Outlook on a regular basis prioritising urgency & importance, signposting/dealing with queries (often sensitive) regarding issues arising
  • Attend & participate in team/other meetings, ensuring any actions are completed by the required date & take minutes if requested
  • Provide cover & support during times of absence for the core functioning of the admin team
  • Maintain current office policies & procedures, be actively involved in their development
  • Ensure that waiting lists and spreadsheets are updated frequently to ensure good housekeeping

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Details

Date posted

01 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Please note for part time hours the salary will be pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

348-CFS-9747

Job locations

Battenburg Avenue Clinic

Battenburg Avenue

Portsmouth

Hampshire

PO2 0TA


Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

  • GCSE English and Maths level 4/C or above, or a good standard of general education
  • RSA 3 Typing or Equivalent
  • Business and Admin NVQ Level 3 equivalent
Person Specification

Qualifications

Essential

  • GCSE English and Maths level 4/C or above, or a good standard of general education
  • RSA 3 Typing or Equivalent
  • Business and Admin NVQ Level 3 equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Battenburg Avenue Clinic

Battenburg Avenue

Portsmouth

Hampshire

PO2 0TA


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Battenburg Avenue Clinic

Battenburg Avenue

Portsmouth

Hampshire

PO2 0TA


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Samantha Ainsworth

samantha.ainsworth2@nhs.net

02872034008

Details

Date posted

01 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Please note for part time hours the salary will be pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

348-CFS-9747

Job locations

Battenburg Avenue Clinic

Battenburg Avenue

Portsmouth

Hampshire

PO2 0TA


Supporting documents

Privacy notice

Hampshire and Isle of Wight Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)