Job summary
Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service or Hampshire Hospitals FT
An exciting opportunity has arisen within the Clinical Governance Team for an enthusiastic and motivated administrator to support the regulatory compliance and assurance processes across Hampshire and Isle of Wight Healthcare NHS Foundation Trust services.
You will support the Regulatory Compliance Manager in ensuring all services are registered correctly with the Care Quality Commission (CQC) and ensure processes are in place to continuously monitor compliance. You will support with the administration of CQC enquiries and inspections, and log responses to and from them.
Supporting the Clinical Assurance Manager, you will support with the administration of quality assurance processes, arranging and logging assurance visits and filing evidence of improvement.
If you are passionate about quality assurance & compliance and have good administration skills, please apply.
Main duties of the job
The main purpose of the job is:To co-ordinate the activities of and provide comprehensive administration support to the regulatory compliance and assurance teamTo provide general administrative support to the Regulatory Compliance Manager and Clinical Assurance Manager.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- Higher level passes at GCSEs in core subjects including English and Maths
Desirable
- Secretarial / administration qualification
Experience
Essential
- Knowledge of administrative working processes and procedures in an office environment
- Experience of working in a secretarial/ administrative role
- Experience of supporting a software system
- Experience of production of information / reports
- Good communication skills with individuals and teams within the clinical units
- Ability to work as part of a multidisciplinary team, frequently working with staff at all levels within the Trust
- Ability to work to deadlines
- Able to demonstrate attention to detail in routine work
- Minute taking and meetings management skills
- Ability to prioritise own workload and work with minimum supervision
- Sound Knowledge of software packages including MS Outlook, MS Word, MS Excel and MS PowerPoint
Desirable
- Knowledge of systems such as Ulysses, SBS
- Knowledge of CQC regulatory approach
- Experience of working in the NHS
- Experience of working within quality / clinical governance
- Experience of using SharePoint
- Experience of maintaining webpages
Additional Criteria
Essential
- To uphold the values of the Trust including showing kindness and compassion to others, openness and honesty, and respecting others
- To demonstrate an understanding of diversity and inclusion principles and how this applies to service users, colleagues and the wider community.
Desirable
Person Specification
Qualifications
Essential
- Higher level passes at GCSEs in core subjects including English and Maths
Desirable
- Secretarial / administration qualification
Experience
Essential
- Knowledge of administrative working processes and procedures in an office environment
- Experience of working in a secretarial/ administrative role
- Experience of supporting a software system
- Experience of production of information / reports
- Good communication skills with individuals and teams within the clinical units
- Ability to work as part of a multidisciplinary team, frequently working with staff at all levels within the Trust
- Ability to work to deadlines
- Able to demonstrate attention to detail in routine work
- Minute taking and meetings management skills
- Ability to prioritise own workload and work with minimum supervision
- Sound Knowledge of software packages including MS Outlook, MS Word, MS Excel and MS PowerPoint
Desirable
- Knowledge of systems such as Ulysses, SBS
- Knowledge of CQC regulatory approach
- Experience of working in the NHS
- Experience of working within quality / clinical governance
- Experience of using SharePoint
- Experience of maintaining webpages
Additional Criteria
Essential
- To uphold the values of the Trust including showing kindness and compassion to others, openness and honesty, and respecting others
- To demonstrate an understanding of diversity and inclusion principles and how this applies to service users, colleagues and the wider community.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
