Job summary
An opportunity has arisen for a highly motivated multi-skilled Ward Administrator to join the Southampton Division within Southern Health NHS Foundation Trust. The post holder will provide high quality and comprehensive secretarial and administrative support to the Acute Mental Health Service and will be based on the Inpatient Wards at Antelope House.
Main duties of the job
We are looking for an enthusiastic, proactive and hardworking individual. You will need to have excellent verbal and written communication skills, as well as excellent time management.
You will need to be IT literate, able to work with current systems and processes ensuring security and accessibility of relevant information to help underpin the smooth running of the service.
We are looking for someone who can confidently demonstrate expertise in the full range of administrative skills. The role will include a wide variety of admin tasks such as admissions, discharges, ordering, word processing, minute taking and coordinating meetings.
You will work under the direction of the Administration supervisor but will be capable of using your own initiative. You will be required to adopt a flexible approach and must enjoy working as part of a skill mixed team.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- *ECDL or equivalent
- *RSA II in typing/word processing or equivalent NVQ Level 3 in business administration
Desirable
- RSA III typing/word processing
Experience
Essential
- *Excellent customer service
- *Excellent organisational skills
- *Ability to prioritise workload and adapt to change when required.
- *Ability to take accurate formal and informal minutes
- *Demonstrate good numeracy and literacy skills
- *Use of computer based systems to a proficient level
- *Attention to detail and presentation
- *Excellent written and oral English
- *Ability to remain focussed and calm under pressure
- *Ability to prioritise workload and adapt to change when required.
- *Understanding of confidentiality and Caldicott principals
- *Completion of administration task in line with deadlines including minutes, letters, filing and diary management
- *Implementation of effective and efficient administration processes
Desirable
- Working knowledge of RiO IT system
- Experience of working in a Health or adult services setting
- Knowledge of the Mental Health Act
Additional Criteria
Essential
- *Excellent organisational and communication skills
- *Have empathy and be compassionate.
- *Be able to provide excellent customer service
Person Specification
Qualifications
Essential
- *ECDL or equivalent
- *RSA II in typing/word processing or equivalent NVQ Level 3 in business administration
Desirable
- RSA III typing/word processing
Experience
Essential
- *Excellent customer service
- *Excellent organisational skills
- *Ability to prioritise workload and adapt to change when required.
- *Ability to take accurate formal and informal minutes
- *Demonstrate good numeracy and literacy skills
- *Use of computer based systems to a proficient level
- *Attention to detail and presentation
- *Excellent written and oral English
- *Ability to remain focussed and calm under pressure
- *Ability to prioritise workload and adapt to change when required.
- *Understanding of confidentiality and Caldicott principals
- *Completion of administration task in line with deadlines including minutes, letters, filing and diary management
- *Implementation of effective and efficient administration processes
Desirable
- Working knowledge of RiO IT system
- Experience of working in a Health or adult services setting
- Knowledge of the Mental Health Act
Additional Criteria
Essential
- *Excellent organisational and communication skills
- *Have empathy and be compassionate.
- *Be able to provide excellent customer service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
