Job summary
We are seeking a dynamic and experienced Patient Flow Clinical Manager to join our newly unified One Patient Flow Team. This pivotal role will support safe, timely, and person-centred transitions of care across the Trust, including Secure and Acute Divisions, Portsmouth, and the Isle of Wight for mental health.
As a Band 7 Clinical Manager, you will lead and coordinate daily patient flow operations, supervise clinical staff, and work closely with multidisciplinary teams to reduce delays and improve discharge planning. You will play a key role in embedding our new 7-day service model (8am--8pm) and contribute to shaping a consistent, Trust-wide approach to patient flow.
We are looking for someone with strong leadership skills, clinical insight, and a passion for service improvement. If you thrive in fast-paced environments and want to make a meaningful impact across systems, we'd love to hear from you.
This post can be based across any of the following Trust site - Melbury Lodge, Winchester; Antelope House, Southampton; Elmleigh, Havant; Parklands, Basingstoke.
Main duties of the job
To provide clinical and managerial leadership to the day-to-day operation of the Patient Flow team
To champion a culture based on the Trust's values providing a role model to the rest of the team.
To provide an innovative and progressive attitude to the continual improvement of the patient flow service.
Provide a consistent source of senior skills and support to the wards and medical teams with regards to the patient flow.
To coordinate Trust's Mental Health bed allocations
To act as a single point of contact for any Mental Health referral
To monitor the quality and safety of the gatekeeping
This post can be based across any of the following Trust site - Melbury Lodge, Winchester; Antelope House, Southampton; Elmleigh, Havant; Parklands, Basingstoke.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- Relevant professional qualification. Mental Health Nurse or OT with appropriate registration with NMC or HCPC.
- Management or leadership qualification and/or training.
Desirable
- Evidence of other development and/or training which indicates a commitment to continuous
- development and preparation for management
Experience
Essential
- Able to manage, supervise and direct a multi-disciplinary team and support staff as appropriate.
- Able to prioritise workload and manage team capacity according to demand.
- Able to demonstrate the ability to communicate both in writing and orally, complex matters clearly and concisely, using appropriate methods to a wide spectrum of people including staff and users.
- Working knowledge of the appropriate legislative framework e.g. Children's Act, Community Care Act, Health and Safety at Work Act, Chronically sick and Disabled Persons Act and Housing Grants and Regeneration Act, Direct payments Act, Carers Act and Disability Discrimination Act.
- To demonstrate a flexible, adaptable attitude, particularly with regard to being able to meet complex and disparate client needs flexibly while maintaining appropriate standards and boundaries.
- Requires an understanding of Health and Safety issues and a willingness to undertake training
- where appropriate. Ensure the Health and Safety policies of the parent agencies are implemented.
- Knowledge of financial and care management IT systems.
- Able to use IT systems in the Social or Health Care Professions.
- Flexible in deployment and work bases.
- Able to cope with the demands of this post in this working environment
- Ability to fulfil the travel requirements of the post.
- Requires commitment to, and understanding of Equal Opportunities issues. To set an example of non-discriminatory behaviour and to ensure, as far as is reasonably practicable that staff act in accordance with the parent agencies policies on Equal Opportunities.
- To demonstrate a high level of awareness of the issue of diversity and to be able to take a lead in ensuring that the diverse needs of the client group can be met.
Desirable
- Able to illustrate examples of service development initiated by the candidate
Additional Criteria
Essential
Desirable
Person Specification
Qualifications
Essential
- Relevant professional qualification. Mental Health Nurse or OT with appropriate registration with NMC or HCPC.
- Management or leadership qualification and/or training.
Desirable
- Evidence of other development and/or training which indicates a commitment to continuous
- development and preparation for management
Experience
Essential
- Able to manage, supervise and direct a multi-disciplinary team and support staff as appropriate.
- Able to prioritise workload and manage team capacity according to demand.
- Able to demonstrate the ability to communicate both in writing and orally, complex matters clearly and concisely, using appropriate methods to a wide spectrum of people including staff and users.
- Working knowledge of the appropriate legislative framework e.g. Children's Act, Community Care Act, Health and Safety at Work Act, Chronically sick and Disabled Persons Act and Housing Grants and Regeneration Act, Direct payments Act, Carers Act and Disability Discrimination Act.
- To demonstrate a flexible, adaptable attitude, particularly with regard to being able to meet complex and disparate client needs flexibly while maintaining appropriate standards and boundaries.
- Requires an understanding of Health and Safety issues and a willingness to undertake training
- where appropriate. Ensure the Health and Safety policies of the parent agencies are implemented.
- Knowledge of financial and care management IT systems.
- Able to use IT systems in the Social or Health Care Professions.
- Flexible in deployment and work bases.
- Able to cope with the demands of this post in this working environment
- Ability to fulfil the travel requirements of the post.
- Requires commitment to, and understanding of Equal Opportunities issues. To set an example of non-discriminatory behaviour and to ensure, as far as is reasonably practicable that staff act in accordance with the parent agencies policies on Equal Opportunities.
- To demonstrate a high level of awareness of the issue of diversity and to be able to take a lead in ensuring that the diverse needs of the client group can be met.
Desirable
- Able to illustrate examples of service development initiated by the candidate
Additional Criteria
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Melbury Lodge
Royal Hampshire County Hospital, Romsey Road
Winchester
Hampshire
SO22 5DG
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
