Business Support Administrator - Tissue Viability

Job summary

Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to; Hampshire IOW Healthcare NHS Trust, Hampshire and Isle of Wight ICB, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton Foundation Trust, South Central Ambulance Service or Hampshire Hospitals Foundation Trust.

We have a fantastic opportunity for a experienced administrator to join our Tissue Viability Business Support Team.

We are looking for a self motivated professional with excellent organisation and communication skills, who will provide business support to the Tissue Viability Team. You will be required to format documents, using Word, PowerPoint and Excel, update databases, minute taking for team meetings and perform a range of other general administration duties:

• Assisting clinician's workload, being a first point of contact for enquiries from patients, carers and other professionals, liaising with GPs, Integrated Care Teams, Link Nurses and external organisations.
• Assisting events, including venue, catering and delegate bookings.

The successful candidate will be able to work flexibly and although situated in one main base at New Kings Court, Chandlers Ford there will be patterns of home working and at times you may need to support the team in a variety of locations across Hampshire and Isle of Wight Healthcare NHS Foundation Trust, to perform any ad hoc duties.

Please note that a driving license is essential for this role.

Main duties of the job

• Carry out clinical diary management, booking rooms, patient appointments, professional meetings, and resolving any queries with clinicians.
• Ensure referrals are actioned following the agreed service procedures according to the defined performance targets and timescales.
• Produce letters, emails, literature or memoranda using standardised Trust templates ensuring accurate creation, filing, recording and distribution.
• Produce accurate minutes and full administration support for a range of meetings.
• Process mail, telephone, or written messages, taking responsibility for signposting or dealing with queries regarding issues arising.
• Monitor and order stationery and leaflets, clinical and general supplies and place order request with line manager when necessary.
• Attend and participate in team and other meetings, ensuring any actions are completed by the required date and to take minutes if requested.
• Provide administrative support to the Business Support Supervisor to set up and review administration systems and processes as deemed appropriate.
• Use and accurately populate the electronic record system with information to include referrals, scanning and uploading information from other services in a timely manner etc.
• Gather information from our systems for statistical collation and audits.
• Provide support to conferences and training events.

Full time position available but we are happy to discuss flexible working options in conjunction with business requirements.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

New Kings Court

Tollgate

Chandlers Ford

Hampshire

SO53 3LG

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

New Kings Court

Tollgate

Chandlers Ford

Hampshire

SO53 3LG

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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