Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Medical Secretary/Administrator

The closing date is 16 November 2025

Job summary

Are you an enthusiastic Medical Secretary/Administrator looking for a new challenge? Do you like things to be just so and have an excellent eye for detail? Are you focussed on doing your job to the best of your ability and are comfortable working within a team and on your own initiative?

If this is you, then read on as we might just have the job for you.

The North & West Hampshire Community Learning Disability Team delivers excellent healthcare to adults with learning disabilities across the locality. We are looking for an enthusiastic and motivated Medical Secretary/Administrator for our Consultant Psychiatrist, with additional administrative responsibilities supporting our dynamic and vibrant multi-disciplinarily team.

Main duties of the job

It is important you have excellent administration, communication and people management skills as this role entails communicating with a range of internal and external professionals and organisations, whilst always providing excellent customer service to service users, their carers and other visitors to the team.

If you are conscientious, kind, have a flexible attitude, can juggle different tasks (such as audiotyping, minute taking, report/letter writing, taking phone calls, diary management and data entry) then it is likely you have the skills we are looking for and we would love to hear from you.

Our Team has a strong supportive team approach, and training for this role is provided. A car is useful but not essential as driving to other team bases may be required to support meetings/training.

Please read the job description & specification, and if you have any questions about the role, please contact Mandy Norris, Operational Team Lead, on 02382 313999 or Natasha Hart, Admin Co-ordinator, on 02382 3117300.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Date posted

03 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Please note for part time hours the salary will be pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

348-MNH-9552

Job locations

Cromwell House

15 Andover Road

Winchester

Hampshire

SO23 7BT

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

NVQ/Higher Apprenticeship Level 3 Business & Administration (or equivalent)
ECDL or CLAIT qualification in IT
RSA II/III Word processing/Typing (or equivalent)
GCSE A-C Maths/Functional skills level 2 Numeracy
GCSE A-C English/Functional skills level 2 Literacy

Experience

Essential

Excellent working knowledge of Microsoft Office software programmes and previous experience of working in a secretarial/ administrative role
Experience of organising and prioritising work, meeting deadlines, with good attention to detail
Excellent communication & interpersonal skills with the public and professionals
Excellent customer focus, with experience of managing challenging conversations with diplomacy, discretion and tact
Positive attitude and approach to mental health and learning disabilities
Ability to develop innovation and quality improvements
To be self-motivated and able work alone effectively as developing good working relationships with team members

Person Specification

Qualifications

Essential

NVQ/Higher Apprenticeship Level 3 Business & Administration (or equivalent)
ECDL or CLAIT qualification in IT
RSA II/III Word processing/Typing (or equivalent)
GCSE A-C Maths/Functional skills level 2 Numeracy
GCSE A-C English/Functional skills level 2 Literacy

Experience

Essential

Excellent working knowledge of Microsoft Office software programmes and previous experience of working in a secretarial/ administrative role
Experience of organising and prioritising work, meeting deadlines, with good attention to detail
Excellent communication & interpersonal skills with the public and professionals
Excellent customer focus, with experience of managing challenging conversations with diplomacy, discretion and tact
Positive attitude and approach to mental health and learning disabilities
Ability to develop innovation and quality improvements
To be self-motivated and able work alone effectively as developing good working relationships with team members

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Cromwell House

15 Andover Road

Winchester

Hampshire

SO23 7BT

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Cromwell House

15 Andover Road

Winchester

Hampshire

SO23 7BT

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)