Team Administrator
The closing date is 02 November 2025
Job summary
Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service or Hampshire Hospitals FT.
The is an exciting opportunity to join our Andover Mental Health Team who are looking to recruit a full time Team Administrator to join our friendly but fast paced multi disciplinary team.
The Team Administrator role can be very varied and you will need to be able to work on your own and as part of a team which will give you the opportunity to learn new skills and knowledge.
You will be supporting your admin colleagues as well as the wider Community Mental Health Team. We are a friendly team who are looking for someone that has the ability to prioritise their work load and adapt to any situation.
Main duties of the job
Manage and prioritise own workload, arrange appointments, take, transcribe and type letters, arrange follow up actions as instructed, maintaining Consultant diaries to ensure a smooth and effective service, arranging for clinic lists to be available to reception staff before clinic commences.
Receipt of new referrals ensuring they are triaged and carryout the required administration, arranging initial assessments, liaising with our Service\users to agree a suitable date/time for their assessment. Booking in the HCP diary and liaising with the assessor.
Ensure that patient medical record systems are available and monitor that they are correctly maintained. This includes, but is not limited to, ensuring correct RiO demographics, validations systems, and spine synchronisation, up-loading and maintaining correct documentation.
Making arrangements with any outside support agencies such as Interpreters as required.
Take minutes and type clinic documents/letters to support Management and Clinical staff
To answer telephone enquiries on behalf of the Team/Clinical staff and respond accordingly.
To provide administration support to the Team and other identified senior clinical staff for meetings as requested.
To update and record information onto the Trust electronic systems and databases as required within the Trust key targets times
To perform any other ad hoc duties, as and when required, which are consistent with the nature of the post in consultation with the Administration Manager.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Details
Date posted
17 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year Please note for part time hours the salary will be pro rata
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
348-MNH-9458
Job locations
Chantry House
Parkhurst Road
Newport
Isle of Wight
PO30 5TG
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Chantry House
Parkhurst Road
Newport
Isle of Wight
PO30 5TG
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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