Enhanced Mental Health Access Facilitator

Job summary

We are excited to be recruiting an Enhanced Mental Health Access Facilitator. You will be working alongside the Portsmouth Mental Health Hub, in the community to provide enhanced provision to the GP Practice and their patients.

The successful candidate will be enthusiastic and have a sound knowledge of mental health, to work in a creative and personalised way to provide advice, guidance and support in the management and treatment of primary care patients. The role will include sharing education and training to the GP practice staff and connecting to relevant support available in our city.

The Portsmouth Mental Health Hub supports early, easy access to support and advice to anyone over the age of 16, who has a concern about their mental health. It is a service which reaches into the community to ensure that anyone can access the right support at the right time. The service can make direct referrals into secondary mental health services as well as connect residents to community support.

You will be required to work flexibly across a 5-day week. If you have great communication skills and the drive to make a difference, our service is the place you can build on your skills and make a difference to people's mental health journey. In return for your contribution and enthusiasm we can offer you a range of opportunities to develop your skills. We are committed to supporting our staff to flourish and progress.

Main duties of the job

[list=ul][li]Provide advice, guidance, and support to the GP Practices within a specified Primary Care Network on mental health needs to support the management and treatment of their patients.[/li][li]To work in creative and personalised ways to provide support, completing the work directly of value to the caller, ensuring their wishes and outcomes are always sought.[/li][li]To work with indirect supervision and show extensive use of initiative in prioritising and making decisions in relation to effectively supporting the smooth operation of the service.[/li][li]Work with the wider Access Team, wider mental health team and the PCN to identify new opportunities to enhance and strengthen the relationships and develop pathways between both teams.[/li][li]The opportunity for patients to follow a clear, helpful, and supportive process, where they would be screened and connected effectively to the most appropriate treatment or service related to mental health e.g., housing, financial and so on.[/li][li]Undertake person centred interviews over the telephone or through digital platforms which identify areas where the person wishes to see change and/or recovery and make an accurate assessment of risk to self and others under the supervision of a registrant within the Access hub or the PCN.[/li][li]Ensure that the Portsmouth Mental Health Hub understand the provision available through the PCN to best advise those contacting the service.[/li][/list]

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

St.Mary's Community Health Campus (Portsmouth)

Milton Road

Portsmouth

Hampshire

PO3 6AD

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

St.Mary's Community Health Campus (Portsmouth)

Milton Road

Portsmouth

Hampshire

PO3 6AD

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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