Medical Workforce Capacity General Assistant

Job summary

Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service or Hampshire Hospitals FT

Are you looking to begin or develop your career in NHS workforce services?

As a Medical and Dental Workforce General Assistant, you will play a vital role in supporting our medical workforce team to deliver excellent services to doctors across the Trust. This is an exciting opportunity to gain experience in a busy, varied environment where no two days are the same. You will be the first point of contact for staff, managers, and colleagues, providing high-quality customer service and administrative support.

From triaging inbox queries to supporting recruitment and workforce processes, your contribution will help ensure our doctors are supported to provide outstanding patient care. In return, you will be part of a welcoming, supportive team that values development, teamwork, and excellence.

You will be encouraged to learn new skills, gain confidence, and progress in a service that underpins the delivery of healthcare across our communities.

Main duties of the job

You will provide a wide range of administrative support to the Medical Workforce team. This includes managing workforce inboxes, answering straightforward queries, and directing staff to the right service. You will update databases, systems, and records; prepare documents, slides, and guides; and support processes such as inductions, starter and leaver paperwork, and locum bookings.

You will help maintain the accuracy of handbooks, intranet pages, and workforce documentation. Good organisation skills are essential, as you will arrange meetings, prepare agendas, take notes, and ensure follow-up actions are completed. You will also assist with reporting, maintaining electronic files, and coordinating IT and rota updates. To succeed, you will need good communication skills, the ability to prioritise tasks, and a customer-focused approach.

Most importantly, you will share our Trust values of compassion, accountability, respect, and excellence in all that you do.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Hawthorn Lodge

Moorgreen Hospital, Botley Road, West End

Southampton

Hampshire

SO30 3JB

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Hawthorn Lodge

Moorgreen Hospital, Botley Road, West End

Southampton

Hampshire

SO30 3JB

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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