Catering Assistant - Cromwell House

Job summary

Join Our Team at Cromwell House -- Full-Time Catering Assistant (Band 3)

Are you passionate about food, teamwork, and delivering excellent service? Cromwell House is looking for a dedicated Catering Assistant to join our friendly and hardworking team.

In this varied role, you'll support the kitchen and dining areas by preparing and cooking hot and cold dishes, assisting with sandwich and vegetable prep, and helping with general hosting duties. You'll also serve meals, maintain cleanliness, and ensure food safety standards are met. Working across a 7-day rota, you'll play a key part in delivering high-quality catering services to clients and staff.

We're looking for someone who:

• Is enthusiastic, reliable, and able to work under pressure
• Has a good understanding of kitchen operations and hygiene standards
• Can follow food safety procedures and maintain accurate records
• Is a team player with high integrity and attention to detail

You'll receive full training, support with personal development, and be part of a service that lives by our Trust values:

Compassion in every interaction

Accountability in our responsibilities

Respect for everyone we serve and work with, and a commitment to:

Excellence in everything we do.

Main duties of the job

• Prepare and serve food and beverages in line with SSTK guidelines and food safety standards
• Assist with cooking, beverage preparation, and general hosting duties
• Maintain high standards of hygiene, cleanliness, and food quality
• Ensure proper food handling, storage, and temperature control with accurate record-keeping
• Support stock control by reporting shortages and using resources responsibly
• Serve customers as directed and contribute to a positive team environment
• Clean and sanitise kitchen equipment, utensils, and dining areas
• Follow cleaning rotas and ensure all areas are hygienic and ready for use
• Record and help reduce food waste and associated costs
• Report faults in equipment, stock deliveries, or facilities promptly
• Work under pressure while maintaining integrity, enthusiasm, and professionalism
• Adhere to all Trust policies, including personal hygiene and safety procedures
• Participate in training, meetings, and service improvement initiatives
• Support budgetary control and efficient use of materials
• Handle complaints professionally in line with Trust procedures
• Undertake additional duties as required to support service delivery

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Avalon House

Chesil Street

Winchester

Hampshire

SO23 0HU

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Avalon House

Chesil Street

Winchester

Hampshire

SO23 0HU

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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