Job summary
- To lead The Crisis Resolution Home Treatment Team Service, and promote a culture based on principles of recover, choice, and personalised care, in which service users can expect to be active in decision making about their care and treatment.
- To work in an effective partnership with senior clinicians in the service.
- To promote an understanding amongst the workforce of its role in seeing our business succeed and thrive, in the context of a commercial and competitive environment.
- To deploy the capacity of the service in order to ensure that demand is met by the most appropriately skilled practitioners, and to ensure that service users flow through pathways of care according to need. This includes being accountable for delivery of a proactive caseload management system.
- To ensure the service works in line with agreed pathways, policies, and guidelines, and is focussed on delivery of outcomes.
- To co ordinate the management of the senior multi disciplinary operational team leaders, ensuring effective training, ongoing professional development and professional supervision is maintained for all staff.
- To manage financial resources efficiently and in line with agreed plans and budgets.
- To understand and contribute to the management of the wider environment and stakeholders e.g., commissioning.
- To assist the Senior Divisional Leadership Team in the strategic development of local secondary care mental health services.
Main duties of the job
- To manage direct reports e.g. team leaders to ensure the development of effective, responsive, evidence based and user focused services.
- To undertake appraisals and agree personal development plans for identified senior staff.
- To ensure the co ordination of consistent operational processes such as caseload management, including the allocation of referrals, review of cases, proactive monitoring of care packages, discharge planning and risk management. This will be in line with agreed processes such as PbR clustering.
- To hold overall management responsibility for effective and robust systems across the teams.
- To be responsible for policy and procedures in relation to all areas covered by the teams.
- To identify and address poor performance or conduct and take remedial action in line with organisational policy.
- To be responsible for the overall management of the financial resources of the service.
- To ensure services are delivered within the budget set, and any deviation escalated in a timely fashion.
- To respond to new patterns of need by reprioritising resources within the delegated budget, dependent on need identified.
- To work innovatively to maximise resource use and improve productivity e.g. to review skill mix and workforce needs as opportunities arise to manage rosters effectively.
- To respond to new patterns of need by reprioritising resources within the delegated budget, dependent on need identified.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion belief or disability please initially contact the Trust's Recruitment team detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion belief or disability please initially contact the Trust's Recruitment team detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- Appropriate relevant professional qualification. e.g. Mental Health Nurse, OT, Psychology, with appropriate registration where applicable. Evidence of other development and or training which indicates a commitment to continuous development and preparation for management.Previous experience in the effective and positive management of complex and high risk cases.Ability to demonstrate a commitment to multi disciplinary team working.Must demonstrate significant post qualification practitioner experienceDemonstrate the ability to work collaboratively with other agencies.Willingness to demonstrate the potential for change management approaches which extend existing practices.Exposure to, understanding of and competence in IT facilities and systems associated with service users, budgets and management informationEvidence of experience as a supervisor, including a clear understanding and application of an effective caseload management system.Demonstrate planning skill, eg in terms of resource allocation and funding. Demonstrate an understanding of, and a commitment to the principles of recovery, choice and personalisation. Commitment to attend staff training and participate in own development through supervision and performance development.Able to manage, supervise and direct a multidisciplinary team and support staff as appropriate.Able to prioritise workload and manage team capacity according to demand.Able to demonstrate the ability to communicate both in writing and orally, complex matters clearly and concisely, using appropriate methods to a wide spectrum of people including staff and users.Working knowledge of the appropriate legislative framework e.g. Childrens Act, Community Care Act, Health and Safety at Work Act, Chronically sick and Disabled Persons Act and Housing Grants and Regeneration Act, Direct Payments Act, Carers Act and Disability Discrimination Act.To demonstrate a flexible, adaptable attitude, particularly with regard to being able to meet complex and disparate client needs flexibly while maintaining appropriate standards and boundaries.Requires an understanding of Health and Safety issues and a willingness to undertake training where appropriate. Ensure the Health and Safety policies of the parent agencies are implemented.Knowledge of financial and care management IT systems.
Desirable
- Any identified training completed Willing to acquire and apply the knowledge associated prescribed by legislation and County policy for Equal Opportunities.Able to illustrate examples of service development initiated by the candidate. Management or leadership qualification and or training.
Person Specification
Qualifications
Essential
- Appropriate relevant professional qualification. e.g. Mental Health Nurse, OT, Psychology, with appropriate registration where applicable. Evidence of other development and or training which indicates a commitment to continuous development and preparation for management.Previous experience in the effective and positive management of complex and high risk cases.Ability to demonstrate a commitment to multi disciplinary team working.Must demonstrate significant post qualification practitioner experienceDemonstrate the ability to work collaboratively with other agencies.Willingness to demonstrate the potential for change management approaches which extend existing practices.Exposure to, understanding of and competence in IT facilities and systems associated with service users, budgets and management informationEvidence of experience as a supervisor, including a clear understanding and application of an effective caseload management system.Demonstrate planning skill, eg in terms of resource allocation and funding. Demonstrate an understanding of, and a commitment to the principles of recovery, choice and personalisation. Commitment to attend staff training and participate in own development through supervision and performance development.Able to manage, supervise and direct a multidisciplinary team and support staff as appropriate.Able to prioritise workload and manage team capacity according to demand.Able to demonstrate the ability to communicate both in writing and orally, complex matters clearly and concisely, using appropriate methods to a wide spectrum of people including staff and users.Working knowledge of the appropriate legislative framework e.g. Childrens Act, Community Care Act, Health and Safety at Work Act, Chronically sick and Disabled Persons Act and Housing Grants and Regeneration Act, Direct Payments Act, Carers Act and Disability Discrimination Act.To demonstrate a flexible, adaptable attitude, particularly with regard to being able to meet complex and disparate client needs flexibly while maintaining appropriate standards and boundaries.Requires an understanding of Health and Safety issues and a willingness to undertake training where appropriate. Ensure the Health and Safety policies of the parent agencies are implemented.Knowledge of financial and care management IT systems.
Desirable
- Any identified training completed Willing to acquire and apply the knowledge associated prescribed by legislation and County policy for Equal Opportunities.Able to illustrate examples of service development initiated by the candidate. Management or leadership qualification and or training.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
