Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Adult Secure Services - Carer Liaison

The closing date is 24 August 2025

Job summary

A Band 3 Carer Liaison post is available for 3 days a week. (Some flexibility on the days)

If you have an interest in working closely with carers (the family and friends of service users) and feel you could bring a listening ear and compassionate approach, please get in touch. We are looking for someone who is reliable, positive, motivated to develop the carer liaison service and most of all - a great communicator.

As part of the Carer Liaison team you will proactively contact carers to offer support and share information. You will help to smooth the transition between services so carers are supported, well informed (where there is consent to share) and feel included in service developments.

You will work with carers from Ravenswood, Southfield and Ashford. Some travel in the community will be required. (Work base to be negotiated)

Once in the role you will have support from Becky Harding (Adult SS Service User and Carer Engagement Lead) and Karrie Vallance (Senior Carer Liaison) with a full induction and opportunities to learn how to best support carers across the Adult Secure hospitals.

You will also be part of the Trust Carers team who embed the Triangle of Care and help to improve carer engagement.

For more information or to visit the sites, please contact

Becky Harding -- becky.harding@southernhealth.nhs.uk02382 310932

Karrie Vallance -- karrie.vallance@southernhealth.nhs.uk 02382 310928

Only open to current employees of Hampshire & Isle of Wight Healthcare NHS Foundation Trust

Main duties of the job

To support carer involvement in internal and external reviews and inspection of the wider service, such as CQC, Quality Network and peer reviews, promoting the Carer Liaison service and showcasing examples of good practice and learning.

To engage in clinical effectiveness and governance processes to enable the voice of carers to be considered in service development projects and continuous care delivery.

To work effectively as a member of a team in communicating and considering the needs of the carers

To use technical / creative skills to engage service users and carers

To facilitate and participate in planned group and individual carer sessions.

Support carers to engage in community based support services

To enable the contribution of the carers voice in clinical meetings, service development and staff meetings.

Undertake delegated tasks to contribute to the safe and smooth running of the service

To support and empower carers of individuals with mental health challenges to resolve conflicts and regain control, responsibility, hope and enjoyment based on the principles of recovery

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Details

Date posted

01 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Plus Full Forensic Lead

Contract

Permanent

Working pattern

Part-time

Reference number

348-SAC-8783

Job locations

Southfield

Tatchbury Mount, Calmore

Southampton

Hampshire

SO40 2RZ


Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

  • Level of educational attainment to NVQ level 3 or equivalent experience which can include experience of working with carers, or having personal experience of caring, for others with a mental health condition.

Desirable

  • Completion of support worker training provided by SHFT or alternative source
  • Computer literate in Microsoft office
  • Presentation skills

Experience

Essential

  • Health / social care experience.
  • Experience of working with mental health professionals

Desirable

  • Experience as a carer.
  • Experience of a forensic setting.
Person Specification

Qualifications

Essential

  • Level of educational attainment to NVQ level 3 or equivalent experience which can include experience of working with carers, or having personal experience of caring, for others with a mental health condition.

Desirable

  • Completion of support worker training provided by SHFT or alternative source
  • Computer literate in Microsoft office
  • Presentation skills

Experience

Essential

  • Health / social care experience.
  • Experience of working with mental health professionals

Desirable

  • Experience as a carer.
  • Experience of a forensic setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Southfield

Tatchbury Mount, Calmore

Southampton

Hampshire

SO40 2RZ


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Southfield

Tatchbury Mount, Calmore

Southampton

Hampshire

SO40 2RZ


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Becky Harding

becky.harding@southernhealth.nhs.uk

Details

Date posted

01 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Plus Full Forensic Lead

Contract

Permanent

Working pattern

Part-time

Reference number

348-SAC-8783

Job locations

Southfield

Tatchbury Mount, Calmore

Southampton

Hampshire

SO40 2RZ


Supporting documents

Privacy notice

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