Quality and Governance Coordinator
The closing date is 14 August 2025
Job summary
The post holder will be required to support the Director of Quality & Professions and Quality Governance Leads to support the systems and processes that underpin all aspects of quality, compliance, safety and risk management within the Children & Families division.
There will be a requirement to oversee and monitor a range of complex activities and provide comprehensive high level administrative support. The post holder will need to be able to work autonomously and manage discrete projects. The post holder will also be expected to take responsibility and think independently, respond to sudden unexpected demands and use autonomous judgement and initiative.
Main duties of the job
Coordination of training sessions, including booking of venues, sending invites and monitoring attendance responses
Coordination of quality visits, including liaison with clinical teams, information gathering and participating as appropriate
Management of a range of complex and competing priorities requiring effective prioritisation
Support thematic reviews from incidents in order to identify trends such as staff absence and caseload levels, identifying and resolving issues identified
Ensure that the coordination of any incidents requiring rapid review and escalation are identified and undertaken.
To assist the Director of Quality & Professions and Quality Governance Leads in administering a database of service line complaints and assist in the complaints management process.
Provide reports on trends analysis as a results of service concerns and complaints received.
Assist in the development of action plans relating to the quality and governance agenda
Ensure that action plans as a result of incidents, complaints, investigations or risk assessments are monitored and delivered with non-compliance escalated to the Director of Quality & Professions
Oversee the administration of meetings including development of agendas, inviting speakers / guess, minute taking, updating and chasing action trackers
Assist in the development and planning of reports needed to support internal and external meetings, proactively providing information required in advance
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Details
Date posted
31 July 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
£31,049 to £37,796 a year
Contract
Secondment
Duration
12 months
Working pattern
Full-time
Reference number
348-CFS-8557
Job locations
Highpoint Venue
Bursledon Rd
Southampton
Hampshire
SO19 8BR
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Highpoint Venue
Bursledon Rd
Southampton
Hampshire
SO19 8BR
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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