Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Team Administrator - Southampton Autism Assessment Service

The closing date is 10 August 2025

Job summary

Are you an enthusiastic Administrator looking for a new challenge? Do you like things to be just so and have an excellent eye for detail? Are you focussed on doing your job to the best of your ability and are comfortable working within a team and on your own initiative?

If this is you, then read on as we might just have the job for you.

We provide a diagnostic assessment service for adults living in Southampton City suspected of having an Autism Spectrum Condition, who do not have a Learning Disability.

We are looking for an experienced Administrator to provide comprehensive secretarial support for 19 hours per week to ensure the smooth and efficient operation of the service. The successful candidate will be required to work with the Team, making use of established Team processes.

Main duties of the job

It is important you have excellent administration, communication and people management skills as this role entails communicating with a range of internal and external professionals and organisations, whilst always providing excellent customer service for all service users, their carers and other visitors to the team.

If you are conscientious, kind, have a flexible attitude, can juggle different tasks at the same time (such as audiotyping, report/letter writing, phone calls/messages, diary management and data entry) then it is likely you have the skills we are looking for and we would love to hear from you.

It is anticipated that the majority of working hours will be in the office though there will be scope to negotiate hours working from home.

Please read the job description & specification, and if you have any questions about the role, we would love to hear from you. Please contact Alistair Upton, Clinical Team Lead, on 02382 310981.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Details

Date posted

25 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Part-time

Reference number

348-MNH-8800

Job locations

Thomas Lewis House

236 Empress Road

Southampton

Hampshire

SO14 0JY


Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

  • Knowledge of specialist Medical terminologyNVQ/Higher Apprenticeship Level 3 Business and Administration (or relevant equivalent)ECDL or CLAIT qualification in ITRSA III Word processing/Typing (or equivalent)RSA II Audio-typing (or equivalent)GCSE A-C Maths/Functional skills level 2 Numeracy (or equivalent)GCSE A-C English/Functional skills level 2 Literacy (or equivalent)

Desirable

  • AMSPARRSA III Audio-typing (or equivalent)

Experience

Essential

  • Excellent working knowledge of Microsoft Office software programmesExperience working in a health or social care settingExperience working in a similar Secretarial/admin roleWorking with the publicExperience of organising and prioritising workHandling difficult situations including difficult customer behaviours

Desirable

  • Experience of working as a Secretary/Administrator in health and/social carePrevious experience as an Audio Typist/Medical SecretaryExperience of healthcare systemsSupervisory/mentoring experience
Person Specification

Qualifications

Essential

  • Knowledge of specialist Medical terminologyNVQ/Higher Apprenticeship Level 3 Business and Administration (or relevant equivalent)ECDL or CLAIT qualification in ITRSA III Word processing/Typing (or equivalent)RSA II Audio-typing (or equivalent)GCSE A-C Maths/Functional skills level 2 Numeracy (or equivalent)GCSE A-C English/Functional skills level 2 Literacy (or equivalent)

Desirable

  • AMSPARRSA III Audio-typing (or equivalent)

Experience

Essential

  • Excellent working knowledge of Microsoft Office software programmesExperience working in a health or social care settingExperience working in a similar Secretarial/admin roleWorking with the publicExperience of organising and prioritising workHandling difficult situations including difficult customer behaviours

Desirable

  • Experience of working as a Secretary/Administrator in health and/social carePrevious experience as an Audio Typist/Medical SecretaryExperience of healthcare systemsSupervisory/mentoring experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Thomas Lewis House

236 Empress Road

Southampton

Hampshire

SO14 0JY


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Thomas Lewis House

236 Empress Road

Southampton

Hampshire

SO14 0JY


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Alistair Upton

alistair.upton@southernhealth.nhs.uk

02382310981

Details

Date posted

25 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Part-time

Reference number

348-MNH-8800

Job locations

Thomas Lewis House

236 Empress Road

Southampton

Hampshire

SO14 0JY


Supporting documents

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