Job summary
An exciting opportunity for a Participation Facilitator in Hampshire to co-ordinate and expand the level of genuine and meaningful involvement with children and their families, to improve services and deliver a better experience and to ensure they are clear about the service offer, how to access it.
The post holder will project manage a variety of participation workstreams ensuring that people's involvement is co-ordinated and in line with local and Trust wide strategies.
The role will require an innovative, collaborative approach to create and facilitate participation networks and activities; engaging with clinical services, children and families, the wider community and stakeholders.
The post holder will further embed a culture of co-production in Public Health (Health Visiting and School Nursing Service) and support the Participation Strategy to improve service user experience.
This varied role will involve working with clinical and non-clinical staff, children and families, therefore excellent communication skills at different levels are integral.
Main duties of the job
The post holder will co-ordinate and expand the level of genuine and meaningful involvement with children and their families, to improve services and deliver a better experience and to ensure they are clear about the service offer, how to access it
They will project manage a variety of participation workstreams ensuring that people's involvement is co-ordinated and in line with local and Trust wide strategies.
The role will require an innovative, collaborative approach to create and facilitate participation networks and activities; engaging with clinical services, children and families, the wider community and stakeholders.
The post holder will further embed a culture of co-production in Public Health (Health Visiting and School Nursing Service) and support the Participation Strategy to improve service user experience.
This varied role will involve working with clinical and non-clinical staff, children and families, therefore excellent communication skills at different levels are integral.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job description
Job responsibilities
Support Divisional-wide participation activities and initiatives sharing knowledge and developing awareness.
To implement participation related policies whilst also supporting colleagues in understanding these policies and how they impact on their role and function.
To support and encourage all staff within the service to integrate participation in daily practice as well as service development and provision of training; working proactively and collaboratively with clinical teams to overcome any challenges around embedding the principles of good participation in their profession or team.
To lead and facilitate any users' group and forums for the service.
To co-ordinate existing service user workstreams to enable structure and governance. This includes High Impact Area Workshops for service delivery and working in partnership with UNLOC.
To design and deliver engagement and participation activities with children and young people and their parents/carers using a full range of techniques so that they are meaningfully engaged in a way that is enjoyable, safe, and ethical and where they can have genuine influence on improving services.
Attend key meetings at service, trust- and system-level to raise profile and demonstrate effectiveness of participation.
Work with colleagues to learn from experience/insight of patients, carers, and their families, using it to identify areas for improvement and ideas for change and measure the impact of improvement activity.
Ensuring safeguarding of all the young people and adults present. To ensure that confidentiality is maintained within the boundaries of relevant codes of professional conduct and legal responsibilities.
To offer advice and expertise on participation and co-production in service and clinical settings. To be up to date with and ensure that the Trust meets involvement standards defined nationally.
Maintain excellent communication and working relationships with professionals, volunteers and a range of other stakeholders.
Communicate and share key participation findings to a variety of different forums.
To be responsible for monitoring service user and carer feedback and satisfaction in the Public Health Nursing Service in Hampshire Place.
To have oversight of service user experience data (including the Friends and Family Test) and activity in the Children and Family Service, sharing ideas and initiatives with the central participation team and reporting as appropriate in the local services
Able to write high quality reports, summary documents, slide decks and other communication devices for local leadership teams, experts by experience, service users and carers and the central participation team.
To develop data collection tools including surveys and regular audit of local participation activity to contribute to the people participation strategy.
The postholder will work both independently and together with the Divisional Participation Team. The postholder will be aware of own limitations, seek support or advice if the need arises and always maintain professional boundaries.
The role will involve both office based and working in the community. The role is varied in its nature but for the most part will be planned.
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Support Divisional-wide participation activities and initiatives sharing knowledge and developing awareness.
To implement participation related policies whilst also supporting colleagues in understanding these policies and how they impact on their role and function.
To support and encourage all staff within the service to integrate participation in daily practice as well as service development and provision of training; working proactively and collaboratively with clinical teams to overcome any challenges around embedding the principles of good participation in their profession or team.
To lead and facilitate any users' group and forums for the service.
To co-ordinate existing service user workstreams to enable structure and governance. This includes High Impact Area Workshops for service delivery and working in partnership with UNLOC.
To design and deliver engagement and participation activities with children and young people and their parents/carers using a full range of techniques so that they are meaningfully engaged in a way that is enjoyable, safe, and ethical and where they can have genuine influence on improving services.
Attend key meetings at service, trust- and system-level to raise profile and demonstrate effectiveness of participation.
Work with colleagues to learn from experience/insight of patients, carers, and their families, using it to identify areas for improvement and ideas for change and measure the impact of improvement activity.
Ensuring safeguarding of all the young people and adults present. To ensure that confidentiality is maintained within the boundaries of relevant codes of professional conduct and legal responsibilities.
To offer advice and expertise on participation and co-production in service and clinical settings. To be up to date with and ensure that the Trust meets involvement standards defined nationally.
Maintain excellent communication and working relationships with professionals, volunteers and a range of other stakeholders.
Communicate and share key participation findings to a variety of different forums.
To be responsible for monitoring service user and carer feedback and satisfaction in the Public Health Nursing Service in Hampshire Place.
To have oversight of service user experience data (including the Friends and Family Test) and activity in the Children and Family Service, sharing ideas and initiatives with the central participation team and reporting as appropriate in the local services
Able to write high quality reports, summary documents, slide decks and other communication devices for local leadership teams, experts by experience, service users and carers and the central participation team.
To develop data collection tools including surveys and regular audit of local participation activity to contribute to the people participation strategy.
The postholder will work both independently and together with the Divisional Participation Team. The postholder will be aware of own limitations, seek support or advice if the need arises and always maintain professional boundaries.
The role will involve both office based and working in the community. The role is varied in its nature but for the most part will be planned.
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- Degree level qualification or relevant equivalent experience.
- Evidence of continuous personal and professional development.
Person Specification
Qualifications
Essential
- Degree level qualification or relevant equivalent experience.
- Evidence of continuous personal and professional development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
