Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Business Administrator

The closing date is 22 July 2025

Job summary

Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service or Hampshire Hospitals FT

The Occupational Health and Wellbeing team are looking for a talented Business Administrator

We are excited to recruit an experienced, enthusiastic and dedicated Business Administrator, to work alongside our Occupational Health and Wellbeing Team, supporting our extensive and ever developing HIOW Healthcare Foundation Trust staff across the Hampshire and Isle of Wight region including our external customer base and health and Wellbeing programme.

We specialise in the care and wellbeing of people in the workplace. We pride ourselves on providing a high quality SEQOHS accredited Occupational Health & Wellbeing service for staff working in a range of public and private sector organisations.

This post is to primarily support the Business Admin team with the daily admin function to deliver our OH&W service to our people. This requires an experienced administrator who has the insight, knowledge and skills to enable them to step in to this role to support service delivery.

Main duties of the job

Use & accurately populate the electronic record system (OPAS-G2) with information to include referrals, scanning & uploading information from other services in a timely manner etc., taking responsibility for the quality of the data & taking note of the Health Records Standards & Procedures & Record Keeping Policy.

Follow agreed processes for dealing with emails on Outlook and nhs.net, on a regular basis prioritising urgency & importance, signposting/dealing with queries (often sensitive) regarding issues arising.

Monitor & order stationery/leaflets, clinical & general supplies & place order request when necessary.

Attend & participate in team/other meetings, ensuring any actions are completed by the required date & take minutes if requested.

Provide cover & support during times of absence for the core functioning of the admin team.

Maintain current office policies & procedures, be actively involved in their development.

Provide admin support to the Admin Supervisor to set up & review administration systems/processes as deemed appropriate.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Details

Date posted

11 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year based on full time hours

Contract

Fixed term

Duration

1 years

Working pattern

Full-time, Part-time

Reference number

348-COR-7978

Job locations

Woolston Clinic

Woodley Road

Southampton

Hampshire

SO19 9DW


Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

  • GCSE English and Maths level 4/C or above, or a good standard of general education
  • RSA 3 Typing or Equivalent
  • Business and Admin NVQ Level 3 equivalent

Desirable

  • I.T skills and knowledge

Experience

Essential

  • Experience of administrative work
  • Experience of maintaining filing systems and collating information
  • Experience of working in a customer-focused environment
  • Experience of dealing with the public
  • Proven experience of using Microsoft Word and Excel

Desirable

  • Previous Health Service experience
  • Experience of working in a changing environment and the ability to amend and introduce new systems of working
Person Specification

Qualifications

Essential

  • GCSE English and Maths level 4/C or above, or a good standard of general education
  • RSA 3 Typing or Equivalent
  • Business and Admin NVQ Level 3 equivalent

Desirable

  • I.T skills and knowledge

Experience

Essential

  • Experience of administrative work
  • Experience of maintaining filing systems and collating information
  • Experience of working in a customer-focused environment
  • Experience of dealing with the public
  • Proven experience of using Microsoft Word and Excel

Desirable

  • Previous Health Service experience
  • Experience of working in a changing environment and the ability to amend and introduce new systems of working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Woolston Clinic

Woodley Road

Southampton

Hampshire

SO19 9DW


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Woolston Clinic

Woodley Road

Southampton

Hampshire

SO19 9DW


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Debra Towell

debra.towell@solent.nhs.uk

03001233392

Details

Date posted

11 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year based on full time hours

Contract

Fixed term

Duration

1 years

Working pattern

Full-time, Part-time

Reference number

348-COR-7978

Job locations

Woolston Clinic

Woodley Road

Southampton

Hampshire

SO19 9DW


Supporting documents

Privacy notice

Hampshire and Isle of Wight Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)