Job summary
To act as care coordinator to an agreed caseload of service users with severe and enduring mental illness. To supervise the work of a small team of practitioners within the wider Community Treatment Team. To undertake ongoing assessment, treatment and evaluation for service users known to the Service. To deputize for the Team Leader as required. To work in a flexible hours service, this includes being on a staff rota providing services outside of office hours and at weekends and bank holidays. To coordinate the care of an agreed caseload of service users with severe and enduring mental illness. To provide clinical supervision and caseload management to junior colleagues. To formulate care plans in line with identified need. To provide therapeutic interventions in line with the agreed care plan and risk. To assess risk, develop risk management plans, review, and adjust in line with the service users needs. To work in collaboration with service users as experts in their own care, promoting the principles of recovery, choice and personalisation, which value and empower the service. To be proactive in ensuring service users receive the range of interventions they need in line with their care plan and whether the team provides those interventions or if signposting is required. This will include physical health monitoring. To use tools which promote user empowerment. To have a proactive approach to the role and needs of carers and families. To be innovative and responsive to individual needs.
Main duties of the job
To be proactive in monitoring mental health needs and respond in a timely fashion if needs change. To participate fully in caseload supervision and management, to ensure that care plans are matched to need and service users can flow through pathways of care. To work in line with all relevant policies and procedures, including care planning, risk and safeguarding. To alert the Team Leader or Manager to any concerns in a timely manner. To develop a professional relationship with service users based on the principles of recovery, such as hope, opportunity and choice. To accurately record all contacts with service users in the RIO electronic record in line with the organisations record keeping policy. To ensure effective communication with service users, relatives and carers, visitors, staff and other agencies as appropriate. To ensure that all communication takes place in a manner that is consistent with legislation, policies and procedures. To ensure that consent to intervention or assessment is sought in a manner that is meaningful to the service user and complies with legislation. To respond to questions or concerns from service users and carers in a timely and professional manner. Completion of relevant paperwork for placement requests, reviews and funding applications. To identify, implement and evaluate, with others, areas for potential service improvement and agree further action. This may include participation in audit and service.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- Registered with Professional Body, (RMN, Social Worker), Computer skills, Must be able to type, Mentorship course/ evidence of CPD, Full driving license and the ability to fulfil travel requirements of the post.
Desirable
- Psychological therapies training such as CBT and ECS. Completion of in-depth safeguarding. Knowledge of high-cost placements.
Experience
Essential
- Working knowledge and application of the recovery model in collaboration with service users.
- Highly developed communication skills.
- Evidence of effective teamwork and leadership skills.
- Ability to communicate effectively with people who have difficulty understanding.
- Good facilitation skills.
- Evidence of effective interpersonal skills, active listening, building empathy.
- Ability to organise self and others to achieve tasks.
- Ability to motivate service users.
- Ability to work autonomously.
- Theoretical knowledge of MHA legislation and the responsibilities that accompany it.
- Awareness of local and national mental health developments.
- Knowledge of the CPA process.
- Assessment skills.
- Provide clinical supervision.
- Experience of mentorship or equivalent in practice.
- Working knowledge of the application of Professional Code of Conduct.
- Ability to motivate service users.
- Ability to work autonomously.
- Theoretical knowledge of MHA legislation and the responsibilities that accompany it.
- Awareness of local and national mental health developments.
- Knowledge of the CPA process.
- Assessment skills.
- Provide clinical supervision.
- Experience of mentorship or equivalent in practice.
- Working knowledge of the application of Professional Code of Conduct.
- Ability to produce timely, quality reports, for funding applications etc.
- Knowledge and application of safeguarding children and adults policy.
- Working knowledge of relevant legislation.
- Ability to manage caseload demand and capacity.
- Management of personal safety.
- Confident in attending and chairing meetings and attending review panels.
Desirable
- Evidence of experience in the education of nurses and/or multi-professional groups
- Care management experience.
- Evidence of report writing.
- Evidence of working in a multi-disciplinary/multi-agency team.
- Experience of working in a Clozapine Clinic (nurses only).
- Experienced in giving depot injections (nurses only).
- Experience in or willing to train in physical observations (nurses only).
Additional Criteria
Essential
- Be a team player and and have a willingness to help others.
- Be caring, compassionate and nurturing.
- Confident, respectful, self reliant, aware of personal boundaries, resourceful, imaginative, enthusiastic.
- Adaptable, affable.
- Able to contribute to team discussion and be respectful of others views.
- Honest and trustworthy.
- Aware of personal and professional boundaries.
- Respect for service users and their carers.
- An understanding of the importance of the service user.
- involvement in their own care and care plan.
- Commitment to personalized, recovery oriented care.
- Commitment to own continual professional development.
- Must meet Occupational health requirements.
- Flexible in deployment and work bases.
Person Specification
Qualifications
Essential
- Registered with Professional Body, (RMN, Social Worker), Computer skills, Must be able to type, Mentorship course/ evidence of CPD, Full driving license and the ability to fulfil travel requirements of the post.
Desirable
- Psychological therapies training such as CBT and ECS. Completion of in-depth safeguarding. Knowledge of high-cost placements.
Experience
Essential
- Working knowledge and application of the recovery model in collaboration with service users.
- Highly developed communication skills.
- Evidence of effective teamwork and leadership skills.
- Ability to communicate effectively with people who have difficulty understanding.
- Good facilitation skills.
- Evidence of effective interpersonal skills, active listening, building empathy.
- Ability to organise self and others to achieve tasks.
- Ability to motivate service users.
- Ability to work autonomously.
- Theoretical knowledge of MHA legislation and the responsibilities that accompany it.
- Awareness of local and national mental health developments.
- Knowledge of the CPA process.
- Assessment skills.
- Provide clinical supervision.
- Experience of mentorship or equivalent in practice.
- Working knowledge of the application of Professional Code of Conduct.
- Ability to motivate service users.
- Ability to work autonomously.
- Theoretical knowledge of MHA legislation and the responsibilities that accompany it.
- Awareness of local and national mental health developments.
- Knowledge of the CPA process.
- Assessment skills.
- Provide clinical supervision.
- Experience of mentorship or equivalent in practice.
- Working knowledge of the application of Professional Code of Conduct.
- Ability to produce timely, quality reports, for funding applications etc.
- Knowledge and application of safeguarding children and adults policy.
- Working knowledge of relevant legislation.
- Ability to manage caseload demand and capacity.
- Management of personal safety.
- Confident in attending and chairing meetings and attending review panels.
Desirable
- Evidence of experience in the education of nurses and/or multi-professional groups
- Care management experience.
- Evidence of report writing.
- Evidence of working in a multi-disciplinary/multi-agency team.
- Experience of working in a Clozapine Clinic (nurses only).
- Experienced in giving depot injections (nurses only).
- Experience in or willing to train in physical observations (nurses only).
Additional Criteria
Essential
- Be a team player and and have a willingness to help others.
- Be caring, compassionate and nurturing.
- Confident, respectful, self reliant, aware of personal boundaries, resourceful, imaginative, enthusiastic.
- Adaptable, affable.
- Able to contribute to team discussion and be respectful of others views.
- Honest and trustworthy.
- Aware of personal and professional boundaries.
- Respect for service users and their carers.
- An understanding of the importance of the service user.
- involvement in their own care and care plan.
- Commitment to personalized, recovery oriented care.
- Commitment to own continual professional development.
- Must meet Occupational health requirements.
- Flexible in deployment and work bases.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
