Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Administrator / Secretary

The closing date is 13 July 2025

Job summary

The is an exciting opportunity to join a new service. At Risk Mental State pathway (ARMS) are looking to recruit a part time Administrator to join our friendly multi-disciplinary team.

Base to be agreed upon appointment; however, there will be opportunity to work remotely and from other bases. Potential bases include:

Parkway, Havant

Parklands House, Basingstoke

The Elms, Tatchbury Mount

*Flexible working will be considered with a strong emphasis on your work, life balance.

The post holder must have experience of working within an administrative environment and will be working closely with our ARMS and Early Intervention in Psychosis (EIP) pathway. You will need to have a warm and professional manner; the successful candidate will be working as part of a team and therefore being a team player is essential as well as having the ability to work independently.

Deliver excellent levels of customer service to all staff and patients or visitors at the Trust.

Develop effective ways of working and create strong partnerships and relationships with all stakeholders and service partners to support the implementation of the Government's policies on Health.

Open only to employees of Hampshire & Isle of Wight NHS system - HIOW ICB, HIOW Healthcare FT, Portsmouth Hospitals University NHS Trust, UHS FT, SCAS ,HH FT

Main duties of the job

Administration

*To type correspondence using both copy typing and audio, including letters, minutes, and reports as indicated by the line manager.

*Be responsible for administration support to nominated individuals

*To set up office systems and procedures to ensure that all documents can be retrieved easily.

*Organising meetings and taking minutes as necessary, typing and distributing to those appropriate.

*To assist in the collection of data for the purpose of audit, research and service performance.

*To be able to enter and retrieve information from spreadsheet databases.

*To deal with incoming and outgoing emails as required.

*Support the clinical lead as required in diary management, meeting management, report writing, administering personnel files and taking messages.

*Ensure that all typing and administrative duties are completed promptly and efficiently for the clinical lead. This will include undertaking own secretarial duties as required.

*To support the clinical lead in relation to IT equipment provision. This relates to ordering, retrieval on ending of contracts, ensuring an accurate record is kept

Communication

*To ensure effective communication with service users, relatives and carers, visitors, staff, and others.

*To ensure that all communication is within the boundaries of service user confidentiality and to seek guidance when unsure.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Date posted

30 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Pro-rata

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

348-MNH-8523

Job locations

Parklands House

London Road

Basingstoke

Hampshire

RG21 4AP

Tatchbury Mount

Calmore

Southampton

Hampshire

SO40 2RZ

The Parkway Centre

94-96 Wickham Road

Fareham

Hampshire

PO16 7JL

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

GCSE in English and Maths to be competent in a range of computer software

Desirable

RSA II or equivalent in typing/word processing.

Experience

Essential

Excellent customer serviceExcellent organisational skillsAbility to prioritise workload and adapt to change when required.Ability to take accurate formal and informal minutesDemonstrate good numeracy and literacy skillsUse of computer based systems to a proficient levelAttention to detail and presentationExcellent written and oralAbility to remain focussed and calm under pressure

Person Specification

Qualifications

Essential

GCSE in English and Maths to be competent in a range of computer software

Desirable

RSA II or equivalent in typing/word processing.

Experience

Essential

Excellent customer serviceExcellent organisational skillsAbility to prioritise workload and adapt to change when required.Ability to take accurate formal and informal minutesDemonstrate good numeracy and literacy skillsUse of computer based systems to a proficient levelAttention to detail and presentationExcellent written and oralAbility to remain focussed and calm under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Parklands House

London Road

Basingstoke

Hampshire

RG21 4AP

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Parklands House

London Road

Basingstoke

Hampshire

RG21 4AP

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)