Job summary
A career as a Healthcare Support Worker offers a fantastic entry point into the NHS, with opportunities for training and progression, including access to nursing apprenticeships.
As a Healthcare Support Worker, you will work closely with patients, their families and carers. You will be essential in ensuring those who use our mental health services have a positive experience and will work as part of our dedicated teams comprising of nurses, healthcare support workers, activity coordinators, social workers, occupational therapists and psychiatrists.
Project Synergy is a centralised recruitment scheme which has been created across our new trust. We are recruiting healthcare support workers with experience, who are passionate about helping people and making a difference to others. We have a dedicated team to support candidates on their journey from applying through to induction and beyond!
We currently have vacancies within our mental health services;
Forensics-Ravenswood & Southfields(Band 2)
Children and adolescent Mental Health-Austen House(Band 3), Bluebird & Serenity Hospital(B3)
Older person mental health-Parklands & Brooker at St James(B2)
Secure adult mental health- The Orchards at St James(B2)
In our physical health services we have;
Lymington Hospital
We require candidates to be flexible across all shift patterns, including weekdays, weekends, nights and bank holidays.
During the application process, you will be asked which speciality and location you would prefer to work in.
Main duties of the job
- This role can be part of a career pathway, which includes Senior Health Care Support Worker and the Associate Practitioner role.
- You will work as a member of a multidisciplinary team alongside service users to promote independence and daily living skills, including personal hygiene, diet and fluids, encouraging them to engage in social or leisure activities as identified within their Care Plan.
- This role will provide support in management of risk, developing therapeutic relationships, supporting people to live meaningful and fulfilling lives.
- Act as a role model for team members, supporting new or less experienced colleagues.
- This role will assist and support qualified staff and carry out assigned tasks as directed, without supervision. This will include housekeeping duties where required.
- This role will demonstrate excellent communication skills, using them to engage, persuade or negotiate with clients with complex, at times challenging needs to ensure they are provided with the most appropriate care and support.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- GCSE in Maths and English or equivalentQualification at Level 2 or in Health and Social Care or other relevant subject
Desirable
- Previous experience in a health or care setting
- NVQ Level 2 in Care
Experience
Essential
- Ability to undertake and pass Prevention and Management of Violence and Aggression (PMVA) training as required for role.
Desirable
- Experience in working in a healthcare setting.
- Experience of working in an environment where clients demonstrate challenging behaviour
Additional Criteria
Essential
- An ability to follow care plans as determined by a qualified practitioner.
- An ability to carry out routine observations and to advise a qualified practitioner where a change in care may be required.
- Ability to recognise a deteriorating patient and to escalate concerns.
- An ability to recognise and act appropriately in an emergency situation requiring the intervention of
- a senior nurse, doctor, or emergency services.
- An ability to prioritise workload.
- Able to work as part of a team.
- Communication skills required where a client may present with complex needs and persuasion or negotiation is required to ensure the most appropriate care is given.
- An ability to use general IT applications.
- Knowledge and understanding of confidentiality, and especially how that would apply in a Health setting.
- Be able to demonstrate and understanding of the principles of equality, diversity, and inclusion and how they apply to staff and patients in a healthcare setting.
- Able to demonstrate personal commitment to challenging discrimination and promoting equalities, at an appropriate level for the post
- The role requires Enhanced DBS.
- The role requires the post holder to sign up to the Automatic Renewal DBS service.
- Is able to work legally in the UK.
- Is able to work with vulnerable children and adults.
- Ability to travel daily for meetings across a range of sites in Southampton/Portsmouth/Hampshire
- For posts which require a professional registration, postholders hold a valid up to date registration with their professional body.
- For posts where postholders are required to drive as part of their role they hold a valid full driving licence which enables them to drive in the UK.
Desirable
- An awareness or experience of using patient systems.
- Previous knowledge of client group
Person Specification
Qualifications
Essential
- GCSE in Maths and English or equivalentQualification at Level 2 or in Health and Social Care or other relevant subject
Desirable
- Previous experience in a health or care setting
- NVQ Level 2 in Care
Experience
Essential
- Ability to undertake and pass Prevention and Management of Violence and Aggression (PMVA) training as required for role.
Desirable
- Experience in working in a healthcare setting.
- Experience of working in an environment where clients demonstrate challenging behaviour
Additional Criteria
Essential
- An ability to follow care plans as determined by a qualified practitioner.
- An ability to carry out routine observations and to advise a qualified practitioner where a change in care may be required.
- Ability to recognise a deteriorating patient and to escalate concerns.
- An ability to recognise and act appropriately in an emergency situation requiring the intervention of
- a senior nurse, doctor, or emergency services.
- An ability to prioritise workload.
- Able to work as part of a team.
- Communication skills required where a client may present with complex needs and persuasion or negotiation is required to ensure the most appropriate care is given.
- An ability to use general IT applications.
- Knowledge and understanding of confidentiality, and especially how that would apply in a Health setting.
- Be able to demonstrate and understanding of the principles of equality, diversity, and inclusion and how they apply to staff and patients in a healthcare setting.
- Able to demonstrate personal commitment to challenging discrimination and promoting equalities, at an appropriate level for the post
- The role requires Enhanced DBS.
- The role requires the post holder to sign up to the Automatic Renewal DBS service.
- Is able to work legally in the UK.
- Is able to work with vulnerable children and adults.
- Ability to travel daily for meetings across a range of sites in Southampton/Portsmouth/Hampshire
- For posts which require a professional registration, postholders hold a valid up to date registration with their professional body.
- For posts where postholders are required to drive as part of their role they hold a valid full driving licence which enables them to drive in the UK.
Desirable
- An awareness or experience of using patient systems.
- Previous knowledge of client group
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
