Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Medical Secretary

The closing date is 20 July 2025

Job summary

The Elmleigh team are looking to recruit a part time medical secretary to provide a comprehensive and supportive secretarial service to the Elmleigh medical and wider team. The post holder will be responsible for the organisation of their own workload. The needs of the service user will be the utmost priority and the principle of high-quality customer care is at the heart of this role as well as ensuring a friendly and professional ethos within the team/department for patients.

Main duties of the job

Providing timely and accurate secretarial support to the Consultants and team.To develop and maintain Consultant/Medical Team diary, working closely with them to ensure a smooth and effective service.To receive requests for appointments from various sources and to deal efficiently with these requests.To ensure that all appointments are booked and all administrative tasks are carried out prior to the consultation date. Acting as first point of contact for all messages for Consultants/Medical Team in a professional and polite manner.Organise meetings and taking minutes, typing and distributing to those appropriate as required by the medical team.Coordinate and organise actions arising from correspondence and ensure prompt and efficient response. Coordination with other professionals, outside Agencies, legal staff, Trust staff etc and maintaining records.Flexibility to provide cover for colleagues/reception during breaks, holidays, sickness and training.To undertake any additional projects or administration tasks for the team as required.Processing referrals, scanning and uploading on the Trust's electronic system Rio and databases as required within Trust key target times.To assist in the collection of data for the purpose of audit, research and service performance. Any other duties in line with the post.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Details

Date posted

23 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Part-time

Reference number

348-SAC-8423

Job locations

Elmleigh

61a New Lane

Havant

Hampshire

PO9 2JJ


Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

  • *Minimum of 2 years' experience of secretary/admin role.
  • *Excellent standard of written and oral English.

Desirable

  • *Previous experience of working as a medical secretary in a healthcare setting.

Experience

Essential

  • *Experienced of organising meeting and minute taking and action notes.
  • *Competence in using a number of software packages, e.g.; Outlook; Microsoft Word, Excel, PowerPoint.
  • *Ability to work without direct supervision.
  • *Experience of working within a team.
  • *Experience of working in a fast pace environment.
  • *Organised Approach to work.
  • *Flexible and adaptable to meet changing needs of the service.

Desirable

  • *Audio typing.
  • *Knowledge of the Trust IT system - E-Rostering.
  • *Knowledge of the Trust IT system - Rio.
  • *Experience of reception duties.
  • *Understanding of and commitment to Trust Equal Opportunities Policy.
  • *Experience of working with patients and carers.

Additional Criteria

Essential

  • To have a kind and friendly compassionate approach to our patients, relatives and colleagues.
Person Specification

Qualifications

Essential

  • *Minimum of 2 years' experience of secretary/admin role.
  • *Excellent standard of written and oral English.

Desirable

  • *Previous experience of working as a medical secretary in a healthcare setting.

Experience

Essential

  • *Experienced of organising meeting and minute taking and action notes.
  • *Competence in using a number of software packages, e.g.; Outlook; Microsoft Word, Excel, PowerPoint.
  • *Ability to work without direct supervision.
  • *Experience of working within a team.
  • *Experience of working in a fast pace environment.
  • *Organised Approach to work.
  • *Flexible and adaptable to meet changing needs of the service.

Desirable

  • *Audio typing.
  • *Knowledge of the Trust IT system - E-Rostering.
  • *Knowledge of the Trust IT system - Rio.
  • *Experience of reception duties.
  • *Understanding of and commitment to Trust Equal Opportunities Policy.
  • *Experience of working with patients and carers.

Additional Criteria

Essential

  • To have a kind and friendly compassionate approach to our patients, relatives and colleagues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Elmleigh

61a New Lane

Havant

Hampshire

PO9 2JJ


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Elmleigh

61a New Lane

Havant

Hampshire

PO9 2JJ


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Amber Dines

amber.dines@southernhealth.nhs.uk

02382318224

Details

Date posted

23 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Part-time

Reference number

348-SAC-8423

Job locations

Elmleigh

61a New Lane

Havant

Hampshire

PO9 2JJ


Supporting documents

Privacy notice

Hampshire and Isle of Wight Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)