Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Personal Assistant & Medical Secretary

The closing date is 27 June 2025

Job summary

Do you want to work in a Child and Adolescent Mental Health Service (CAMHS)? Do you have PA/secretarial/administrative experience and want to use your skills to help support one of our Consultant Psychiatrists and our Modern Matron as well as our Multi Disciplinary Team (MDT) in caring for vulnerable young people? Then we would love to hear from you!

Austen House opened in October 2019 and is a low secure CAMHS unit. This 14 bed unit helps to meet the national shortage of beds for young people with specialist mental health needs and means that young people and their families living in the south of the country can access treatment closer to home, preventing them having to travel long distances to receive the care they need.

Due to a recent restructure within the CAMHS Admin. Teams at Tatchbury Mount, an exciting opportunity has arisen to join our small friendly admin. team at Austen House as a Medical Secretary to a Consultant Psychiatrist and PA to our Modern Matron.

We are looking for someone that can demonstrate a good level of PA and secretarial experience including minute taking. You will need excellent interpersonal and communication skills, both written and orally and have a methodical and flexible approach. You will need to be able to prioritise workloads in order to meet deadlines, while maintaining a professional approach. Applicants should be highly proficient in the use of Microsoft Office applications eg Outlook, Word, Excel etc.

Main duties of the job

To manage the diaries for the Consultant Psychiatrist & Modern Matron for the unit.

Participate in ensuring the unit's electronic diary is accurate and up to date at all times to include such information as ward rounds, meetings, assessments etc.

Plan and organise meetings, both internally and externally, conferences and development events including Away Days and any other special events as required by the Consultant Psychiatrist & Modern Matron for the unit.

Accurate transcription.

Acknowledge, compile and type all correspondence, reports and clinical documentation generated by the Consultant Psychiatrist & Modern Matron and draft responses as appropriate. Convert tabular information into a spreadsheet and graphical format and administer any relevant databases.

Ensure collation and distribution of relevant confidential and often sensitive information.

Liaise and communicate effectively with internal and external organisations, staff and service users and parent/carers as required.

To provide administrative support in investigations that are taking place within the service as assigned to the Consultant Psychiatrist & Modern Matron for the unit.

To co-ordinate and communicate with relevant staff and personnel in arranging disciplinary hearings, ensuring all relevant communication and correspondence is undertaken with Human Resources and key staff involved.

See attached job description.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Details

Date posted

13 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time

Reference number

348-CFS-8352

Job locations

Austen House

Tatchbury Mount, Calmore

Southampton

Hampshire

SO40 2TA


Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

  • *NVQ Level 4 or Higher Education Certificate/BTEC or equivalent experience
  • *High level of knowledge equivalent to Senior Secretarial Certificate/Diploma or equivalent practical experience.
  • *English and Maths GCSE or equivalent
  • *Evidence of continuous professional development particularly organisational systems, staff supervision, business administration.
  • *Driving licence with use of own car
Person Specification

Qualifications

Essential

  • *NVQ Level 4 or Higher Education Certificate/BTEC or equivalent experience
  • *High level of knowledge equivalent to Senior Secretarial Certificate/Diploma or equivalent practical experience.
  • *English and Maths GCSE or equivalent
  • *Evidence of continuous professional development particularly organisational systems, staff supervision, business administration.
  • *Driving licence with use of own car

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Austen House

Tatchbury Mount, Calmore

Southampton

Hampshire

SO40 2TA


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Austen House

Tatchbury Mount, Calmore

Southampton

Hampshire

SO40 2TA


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Lucy Ford

lucy.ford@southernhealth.nhs.uk

02382311324

Details

Date posted

13 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time

Reference number

348-CFS-8352

Job locations

Austen House

Tatchbury Mount, Calmore

Southampton

Hampshire

SO40 2TA


Supporting documents

Privacy notice

Hampshire and Isle of Wight Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)