Mental Health Liaison Team Service Manager

Job summary

The Acting Up role of Service Manager in the Liaison Services is a pivotal role within the service, and we are looking for someone with the passion, skills and motivation to drive the service; and to work closely with PHU Service Managers within mental health secondary care, whilst focussing on transformation and delivery across the service.

The Mental Health Liaison Team provides specialist assessment and intervention for patients from any area aged 18 and above, across the Emergency Department and all inpatient wards in QAH.

As Service Manager, you will be:

• The visible leader of skilled and dedicated mental health professionals.
• Capable to work with agility, at pace
• Committed to delivering excellent patient care
• Leading the service to achieve accreditation with the Psychiatric Liaison Accreditation Network (PLAN)
• Ensuring that the workforce work within service user, trust expectations, and is within budget
• Highly motivated, dynamic and organised
• Able to effectively build strong working relationships with our colleagues in Portsmouth Hospitals University Trust (PHU) to ensure mental health patients receive compassionate care while in QAH.

For more information please contact us.

Main duties of the job

*To lead the implementation of a developing liaison psychiatry team for adult and older adults based at Queen Alexandra Hospital to meet the requirements to become PLAN accredited and meet CORE-24 standards.

*To lead the service, and promote a culture based on principles of recovery, choice and personalised care, in which service users can expect to be active in decision-making about their care and treatment.

*To work in an effective partnership with senior clinicians, commissioners, acute hospital leadership, SHFT Head of All Age Liaison Psychiatry Services and divisional operational leadership team.

*To promote an understanding amongst the workforce and the division of its role in seeing our business succeed and thrive.

*To deploy the capacity of the service in order to ensure that demand is met by the most appropriately skilled practitioners, and to ensure that service users 'flow' through the acute hospital according to need. This includes being accountable for delivery of a proactive caseload management system and supporting delivery of the team's KPIs.

*To ensure the service works in line with agreed pathways, policies and guidelines, and is focussed on delivery of outcomes.

*To co-ordinate the management of the senior clinical and operational staff, ensuring effective training, ongoing professional development and professional supervision is maintained for all staff.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Queen Alexandra Hospital

South Block, Southwick Hill

Cosham

Hampshire

PO6 3LY

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Queen Alexandra Hospital

South Block, Southwick Hill

Cosham

Hampshire

PO6 3LY

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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