Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Subject Access Request Administrator

The closing date is 22 June 2025

Job summary

The role of the Subject Access Request Administrator is to support Records Request Manager, in ensuring that the Trust achieves and maintains compliance with Data Protection Legislation (as outlined in the Job Description below).

The role can be working from home and the base location is negotiable.

Main duties of the job

To provide comprehensive support to the Records Request Team. There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills.

The post holder will have high standard word processing skills and computer literacy. They will be required to maintain an up-to-date knowledge of records requests processes and timescales. The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate.

Promoting a polite, empathic and efficient administration service to Trust staff, external suppliers, members of the public, and other organisations both via email and telephone. To be proactive and work to ensure the department meets all targets relating to the Records Request Team.

To process Subject Access Requests, and ensure disclosures meet the requirements of the General Data Protection Regulation/Data Protection Act 2018, and Access to Health Records Act 1990.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Details

Date posted

12 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Based on full time hours (based on 2025/26 pay scales)

Contract

Permanent

Working pattern

Full-time

Reference number

348-COR-7984

Job locations

Tatchbury Mount

Calmore

Southampton

Hampshire

SO40 2RZ


Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

  • * Educated to A level, or equivalent ideally in an information related subject
  • * NVQ level 3 in business admin or an information related subject, or relevant experience

Experience

Essential

  • *General knowledge of NHS, Information Governance, Caldicott requirements and patient confidentiality issues
  • *Experience working in an NHS or similar environment
  • *Experience of working as part of a team in an office environment
  • *Experience of using computer-based information systems in an office environment
  • *Ability and experience of using IT systems including Microsoft Office and Outlook and have accurate and competent keyboard skills
  • *Experience of working in a constantly changing environment with competing priorities
  • *Customer Service experience
Person Specification

Qualifications

Essential

  • * Educated to A level, or equivalent ideally in an information related subject
  • * NVQ level 3 in business admin or an information related subject, or relevant experience

Experience

Essential

  • *General knowledge of NHS, Information Governance, Caldicott requirements and patient confidentiality issues
  • *Experience working in an NHS or similar environment
  • *Experience of working as part of a team in an office environment
  • *Experience of using computer-based information systems in an office environment
  • *Ability and experience of using IT systems including Microsoft Office and Outlook and have accurate and competent keyboard skills
  • *Experience of working in a constantly changing environment with competing priorities
  • *Customer Service experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Tatchbury Mount

Calmore

Southampton

Hampshire

SO40 2RZ


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Tatchbury Mount

Calmore

Southampton

Hampshire

SO40 2RZ


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

JenYong Khor

jenyong.khor@solent.nhs.uk

Details

Date posted

12 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Based on full time hours (based on 2025/26 pay scales)

Contract

Permanent

Working pattern

Full-time

Reference number

348-COR-7984

Job locations

Tatchbury Mount

Calmore

Southampton

Hampshire

SO40 2RZ


Supporting documents

Privacy notice

Hampshire and Isle of Wight Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)