Job summary
Are you a passionate, enthusiastic Health Care Support Worker? Do you want to be part of a forward thinking, dynamic workforce? if you have answered Yes! Then HIOW Healthcare NHS Foundation Trust -- Community Rehabilitation Service (CRS) has an exciting opportunity for you to join our dynamic team. This permanent position is well suited to an individual that is looking to provide excellent nursing care to the Portsmouth Community in a thriving and supportive workplace.
CRS is a multi-disciplinary team made from staff employed by Health and Adult Social Care for residents of the Portsmouth City area. The service aim is to help individuals remain at home and to avoid unnecessary admission to hospital, and to facilitate discharge from hospital by offering assessment of immediate needs.
The team work hard to ensure high quality person-centred care is at the heart of everything we do, and our staff are supported in their roles and encouraged to develop. You will be required to work within the wider multi-disciplinary team providing evaluating and communicating effectively with other teams within the Service.
Main duties of the job
You will work as a member of a multidisciplinary team alongside service users to promote independence and daily living skills, which will include supporting with personal hygiene needs, diet, fluids and meal preparation, encouraging them to engage in social or leisure activities as identified within their Care Plan.
This role will provide support in management of risk, developing therapeutic relationships, supporting people to live meaningful and fulfilling lives.
Act as a role model for team members, supporting new or less experienced colleagues.
This role will assist and support qualified staff and carry out assigned tasks as directed, without supervision. This will include housekeeping duties where required.
This role will demonstrate excellent communication skills, using them to engage, persuade or negotiate with clients with complex, at times challenging needs to ensure they are provided with the most appropriate care and support.
Undertake clinical and environmental risk assessments and document key risk areas, seeking guidance from more senior staff when dealing with cases indicating a high level of risk.
Accurately assess, describe, and record observations on progress or change in both patients' mental and physical state including clinical observations-BP, pulse, respiratory rate, pulse oximetry, temperature and blood glucose levels using appropriate assessment tools, escalating any concerns as appropriate.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- Healthcare qualification Level 2, 3 or working towards gaining equivalent level.
- A - C 9 -- 4 GCSE in Maths and English or equivalent.
Experience
Essential
- Experience in either a hospital or community healthcare setting.
- Working within a multidisciplinary team.
Additional Criteria
Essential
- Excellent communication skills (written and oral); requirement to receive routine information with patients/clients which may need some tact, reassurance, persuasion where there may be barriers to understanding. Good verbal and written skills e.g. pleasant manner when speaking to others; Clear and concise messages delivered; legible handwriting
- An ability to follow care plans as determined by a qualified practitioner.
- An ability to carry out routine observations and to advise a qualified practitioner where a change in care may be required.
- Ability to recognise a deteriorating patient and to escalate concerns.
- An ability to recognise and act appropriately in an emergency requiring the intervention of a senior nurse, doctor, or emergency service.
- Ability to manage own time; plan and prioritise work efficiently and effectively.
- Ability to shown empathy and deal empathically and tactfully when communicating with patients, carers and clients.
- Ability to act on own initiative e.g. responding to an emergency.
- Able to work independently when on visits, demonstrating sound thought process for basic problem solving.
- Confident in dealing with difficult situations e.g. when faced with aggressive behaviour.
- Knowledge of care and related procedures including clinical observations, judgement required involving facts and situations when assessing patients and knowledge when to escalate information to qualified staff.
- Requirement for concentration where work pattern is predicable when undertaking assessment of patients.
- A required for light physical effort for short periods i.e. whilst moving patients and equipment.
- Required to be able to deal with emotional/distressing circumstances
- Frequent requirement to manage unpleasant conditions i.e. body fluids.
- Good organisational skills.
- Shows flexibility and ability to work within a demanding and changing.
- Basic computer skills e.g. Word, Outlook, Systm1.
- An ability to prioritise workload.
- Able to work as part of a team.
- Understanding of the importance of promoting independent living.
- Understanding of health & safety responsibilities.
- Understanding of Data Protection issues and the need for confidentiality to be maintained.
- Knowledge and understanding of confidentiality, and especially how that would apply in a health setting.
Person Specification
Qualifications
Essential
- Healthcare qualification Level 2, 3 or working towards gaining equivalent level.
- A - C 9 -- 4 GCSE in Maths and English or equivalent.
Experience
Essential
- Experience in either a hospital or community healthcare setting.
- Working within a multidisciplinary team.
Additional Criteria
Essential
- Excellent communication skills (written and oral); requirement to receive routine information with patients/clients which may need some tact, reassurance, persuasion where there may be barriers to understanding. Good verbal and written skills e.g. pleasant manner when speaking to others; Clear and concise messages delivered; legible handwriting
- An ability to follow care plans as determined by a qualified practitioner.
- An ability to carry out routine observations and to advise a qualified practitioner where a change in care may be required.
- Ability to recognise a deteriorating patient and to escalate concerns.
- An ability to recognise and act appropriately in an emergency requiring the intervention of a senior nurse, doctor, or emergency service.
- Ability to manage own time; plan and prioritise work efficiently and effectively.
- Ability to shown empathy and deal empathically and tactfully when communicating with patients, carers and clients.
- Ability to act on own initiative e.g. responding to an emergency.
- Able to work independently when on visits, demonstrating sound thought process for basic problem solving.
- Confident in dealing with difficult situations e.g. when faced with aggressive behaviour.
- Knowledge of care and related procedures including clinical observations, judgement required involving facts and situations when assessing patients and knowledge when to escalate information to qualified staff.
- Requirement for concentration where work pattern is predicable when undertaking assessment of patients.
- A required for light physical effort for short periods i.e. whilst moving patients and equipment.
- Required to be able to deal with emotional/distressing circumstances
- Frequent requirement to manage unpleasant conditions i.e. body fluids.
- Good organisational skills.
- Shows flexibility and ability to work within a demanding and changing.
- Basic computer skills e.g. Word, Outlook, Systm1.
- An ability to prioritise workload.
- Able to work as part of a team.
- Understanding of the importance of promoting independent living.
- Understanding of health & safety responsibilities.
- Understanding of Data Protection issues and the need for confidentiality to be maintained.
- Knowledge and understanding of confidentiality, and especially how that would apply in a health setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
St.Mary's Community Health Campus (Portsmouth)
Milton Road
Portsmouth
Hampshire
PO3 6AD
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
