Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Administration Co-ordinator

The closing date is 15 June 2025

Job summary

A unique opportunity has arisen for a motivated and experienced Administration Co-ordinator to join our Community Learning Disability Team in North & West Hampshire.

We are looking for a proactive, organised, and enthusiastic individual who can play a key role in supporting the smooth running of our team. This is a vital role at the heart of our service, providing high-quality administrative support to ensure the delivery of outstanding care to people with learning disabilities.

Please be aware that this post is unable to offer sponsorship

Open only to current employees from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service or Hampshire Hospitals FT.

Main duties of the job

The post holder is a key member of the team who co-ordinates the vital administration support provided to clinical staff. They will also be responsible for the line management of a team of administration staff.

The post holder must have excellent administration and people management skills combined with proven experience of using a broad range of administration platforms and demonstrable experience of managing staff.

The post holder will also possess excellent communication skills with the ability to adapt their communication style according to the needs of the audience. The role requires the post holder to work in a dynamic, vibrant, multi-disciplinary team where the ability to liaise with people with a learning disability, carers, other health professionals and stakeholders is essential.

Training and support will be provided to enable you to be successful in role.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Date posted

28 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Based on full time hours

Contract

Permanent

Working pattern

Full-time

Reference number

348-MNH-7789

Job locations

Poles Copse

Poles Lane, Otterbourne

Winchester

Hampshire

SO21 2DZ

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

ECDL or equivalent
Administration or secretarial qualification
GCSE English Level 4 or above
GCSE Maths Level 4 or above

Desirable

Management qualification
Car driver

Experience

Essential

Proficient IT skills across a range of software programmes (Outlook, Word, Excel, Big Hand) used in a previous administration or secretarial role.
Good written and verbal communication skills, including ability to adapt communication to meet the needs of service users or others.
Office management experience.
Proven experience of managing or supervising administration and/or secretarial staff, with evidence of leadership skills and promotion of good team working.
Problem solving skills.
Ability to work under pressure and meet competing demands.
Ability to organise conferences and other events.
Good time management skills.
Data analysis experience.
Able to secure the co-operation of colleagues at all level.

Desirable

Experience in NHS or health or social care based organisation.
Knowledge of Learning Disability Service or similar Local Authority service.
Experience of using IT systems in health or social care settings.
Experience of using HealthRoster.

Person Specification

Qualifications

Essential

ECDL or equivalent
Administration or secretarial qualification
GCSE English Level 4 or above
GCSE Maths Level 4 or above

Desirable

Management qualification
Car driver

Experience

Essential

Proficient IT skills across a range of software programmes (Outlook, Word, Excel, Big Hand) used in a previous administration or secretarial role.
Good written and verbal communication skills, including ability to adapt communication to meet the needs of service users or others.
Office management experience.
Proven experience of managing or supervising administration and/or secretarial staff, with evidence of leadership skills and promotion of good team working.
Problem solving skills.
Ability to work under pressure and meet competing demands.
Ability to organise conferences and other events.
Good time management skills.
Data analysis experience.
Able to secure the co-operation of colleagues at all level.

Desirable

Experience in NHS or health or social care based organisation.
Knowledge of Learning Disability Service or similar Local Authority service.
Experience of using IT systems in health or social care settings.
Experience of using HealthRoster.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Poles Copse

Poles Lane, Otterbourne

Winchester

Hampshire

SO21 2DZ

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Poles Copse

Poles Lane, Otterbourne

Winchester

Hampshire

SO21 2DZ

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)