Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Frailty and Clinical Triage Practitioner

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Job summary

Frailty and Clinical Triage Practitioner (Nurse or Paramedic) -- Urgent Community Response (UCR) and Hospital at Home Frailty Virtual Ward Team (H@HVW)

We're looking for a Registered Nurse or Paramedic to join our Urgent Community Response (UCR) team, and Hospital at Home Frailty Virtual Ward Team (H@HVW) delivering rapid, high-quality care to patients in their own homes and preventing hospital admissions where safe to do so.

As a Frailty and Triage Practitioner, you'll work closely with Advanced Clinical Practitioners (ACPs), trainee ACPs, Consultant Practitioners, Physiotherapists, Occupational Therapists, and Health Care Support Workers to provide timely treatment and care planning following initial assessments by senior team members.

In this role you will provide clinical expertise, by providing assessment, advice, and information according to clinical guidance through telephone triage, and face-to-face assessments. You will be a team player and work collaboratively with staff from all disciplines whilst maintaining high professional standards.

During triage shifts you will be the overall shift co-ordinator ensuring all patients are seen in a timely manner to enable high quality, compassionate care while process telephone referrals.

The post holder will be expected to work flexibly between clinical triage and patient facing shifts within our service hours of 8-8, including 1 in 4 weekends.

Main duties of the job

The post holder will provide clinical expertise, by providing assessment, advice, and information according to clinical guidance through telephone triage and face to face assessment.

*To be a central contact for the UCR team, using initiative to triage phone calls and emails ensuring appropriate timely action is taken.

*Work closely with the Triage Support, using judgement and experience to decide which calls and documents can be delegated to them.

*Support the coordination on the daily team handover

*Coordination of appointments within a very busy team

*They will provide assessment and care planning including history taking, physical assessment and treatment planning, without direct supervision

* Face to face assessment and treatments of frail patients who are acutely unwell provide hospital level care at home whenever safe to do so.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Date posted

27 May 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year Based on full time hours

Contract

Permanent

Working pattern

Full-time

Reference number

348-MNH-8286

Job locations

1 Bullspen

Manor Court, Herriard

Basingstoke

Hampshire

RG25 2PH

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

Appropriate professional qualification e.g. RGN or Paramedic
Professional UK registration e.g. NMC / HCPC
Evidence of Continued Professional Development (CPD) clearly recorded for professional profile
Able to demonstrate a good command of the English Language both written and verbal
Computer Literate in both data entry and communicating via IT - emails and reports

Experience

Essential

Experience working with frail patients or those with exacerbation of long-term conditions.

Additional Criteria

Essential

Full driving license and access to a car
Ability to meet the travel requirements of the post which will include travel to other areas of the trust for training and home visits to patients place of residence

Person Specification

Qualifications

Essential

Appropriate professional qualification e.g. RGN or Paramedic
Professional UK registration e.g. NMC / HCPC
Evidence of Continued Professional Development (CPD) clearly recorded for professional profile
Able to demonstrate a good command of the English Language both written and verbal
Computer Literate in both data entry and communicating via IT - emails and reports

Experience

Essential

Experience working with frail patients or those with exacerbation of long-term conditions.

Additional Criteria

Essential

Full driving license and access to a car
Ability to meet the travel requirements of the post which will include travel to other areas of the trust for training and home visits to patients place of residence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

1 Bullspen

Manor Court, Herriard

Basingstoke

Hampshire

RG25 2PH

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

1 Bullspen

Manor Court, Herriard

Basingstoke

Hampshire

RG25 2PH

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)