Administrator/ Receptionist
The closing date is 01 June 2025
Job summary
Are you organised and customer-focused professional looking to join a supportive team? We have an exciting opportunity for a Band 3 Administrator/Receptionist to provide vital administrative support and a warm welcome to visitors, patients, and staff.
Your role will include reception cover (mainly afternoons 12:30 to 17:00), answering telephone calls, responding to emails, maintaining accurate records, scheduling meetings and appointments, and ensuring the smooth day-to-day running of the departments. Strong communication, IT skills, and attention to detail are essential.
We offer free onsite parking, career development opportunities, and a positive working environment. If you are passionate about delivering excellent service and keen to make a difference, apply today!
Only open to current employees of Hampshire & Isle of Wight NHS system ie Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service or Hampshire Hospitals FT.
Main duties of the job
Be in charge of opening/closing Reception, greet visitors, staff, contractors, singing in/out keys, fobs, alarms, answering phone calls and emails, distributing post.
Liaise with the Medical Team on discharge summaries, help with filing, sending paperwork to GP.
Provide support for Doctors- meetings, discharge summaries, various audits.
Help Admin Team with key tracking, keeping the records up to date and replacing keys, fobs, alarms if needed.
Liaise with the Kitchen Staff to place/amend kitchen orders.
Be in charge of raising orders for all teams at Melbury Lodge, request quotes, and liaising with the Buying Team.
Oversee all contractor call outs, liaise with the Site Manager.
To oversee archiving paperwork, retrieve archived paperwork if needed and keep all records up to date.
Oversee all reported jobs and escalate if needed, ensure that all raised jobs have allocated number.
To be able to organise new fobs, alarms, key sets.
To assist the Admin Manager in the process of Access to Records Requests.
To oversee the Stationery Cupboard stock and be in charge of the stationery cupboard orders.
To undertake general office duties as required by the Admin Manager.
Support the Admin Team in cross cover, ensuring adequate support is provided when needed.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Details
Date posted
19 May 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year
Contract
Permanent
Working pattern
Part-time
Reference number
348-AC-7855
Job locations
Melbury Lodge
Royal Hampshire County Hospital, Romsey Road
Winchester
Hampshire
SO22 5DG
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Melbury Lodge
Royal Hampshire County Hospital, Romsey Road
Winchester
Hampshire
SO22 5DG
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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