EHCP Clinical Administrator
The closing date is 01 June 2025
Job summary
Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to; Hampshire IOW Healthcare NHS Trust, Hampshire and Isle of Wight ICB, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton Foundation Trust, South Central Ambulance Service or Hampshire Hospitals Foundation Trust."
We are looking for a dedicated and organised Administrator to work as part of a skill mix team to provide comprehensive administrative support to the Education Health and Care Plan Team (EHCP) and to the wider children's therapy team. This is a full-time position, working from Monday-Friday either 8 am-4 pm or 9 am-5 pm. Working patterns will be discussed with the successful candidate.
The role requires a high level of interpersonal skills and personal confidence. You must have a respectful and empathetic attitude this is essential to the role, with the capacity to manage sensitive, and confidential information.
The main roles of the job are to receive and process communications from various Local Authorities promptly and adhere to strict deadlines. You will need to be able to plan and organise your workload and work independently most of the time as well as supporting the wider team. You will need to communicate effectively with clinicians and service managers across all Services within Child and Family and be able to highlight any delays with the EHCP process when necessary.
Main duties of the job
Your main duties and Key responsibilities will be to:
Effectively prioritise and manage own workload whilst maintaining confidentiality and diplomacy at all times, both independently and/or as part of a team.
Work in close liaison with the Paediatric Childrens Therapy clinical team and other relevant managers in Child and Family Services.
All duties to be carried out within the Trust's Information Governance, recording, and data sharing procedures and guidance.
Use and populate the electronic record system - System1 with accurate information regarding child health records on a daily basis, to include scanning and uploading information from other services in a timely manner.
Follow agreed processes for dealing with emails on Outlook and nhs.net, on a regular basis prioritising both urgency and importance, taking responsibility for signposting or dealing with queries regarding arising issues.
Proofreading and formatting clinical letters assessments, reports and letters. Paying close attention to detail, making corrections where necessary and highlighting queries, following service SOPs. This involves full focused attention for prolonged periods of time.
Process incoming and outgoing mail, telephone or written messages, distributing appropriately and in a timely manner.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Details
Date posted
16 May 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
348-CFS-7696
Job locations
Adelaide Health Centre, Western Community Centre
William Macleod Way
Southampton
Hampshire
SO16 4XE
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Adelaide Health Centre, Western Community Centre
William Macleod Way
Southampton
Hampshire
SO16 4XE
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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