Job summary
We are seeking a Senior Medicines Management Pharmacy Technician to lead the Hampshire and Isle of Wight Healthcare NHS Foundation Trust's Medicines Management Pharmacy Technician provision to services on the Isle of Wight.
The post holder will
*provide training on Medicines Management processes to other pharmacy staff and the wider MDT as required
*analyse selected audit data and produce audit reports for use by the Pharmacy and Medicines Management teams and the wider Trust
*organise daily operational process within HIOWH services on the Isle of Wight
The work carries a strong clinical component and will involve providing patient counselling, checking drug histories, and updating electronic medication records, assessing the patient's ability to self-medicate and providing a POD verification service on the wards at a variety of locations.
Main duties of the job
The successful applicant will possess sufficient knowledge and experience such that they are able to work autonomously, relay sensitive information with tact and care, and:
*Assist in the medication reconciliation process confirming medication currently taken by patient either verbally from patient, relative, GP, or by consulting medical notes and record this in the EPMA pharmacy system.
*Appropriately complete all necessary documentation in the units visited.
*Ensure medication is transferred with the patient to avoid duplication of supply.
*Complete all relevant electronic forms in the event of an error being found on the ward inform and inform the ward pharmacist if errors have been found.
*Ensure appropriate patients receive a Medication reminder card on discharge.
*Assess suitability, quality, and identity of PODs for extended use. Dispose of any discontinued or unsuitable patients' own medicines according to local procedure and guidance.
*Assess suitability of patients' own drugs for discharge medicines and organise a timely supply of new or additional items using the EPMA system and according to local procedures and guidelines.
*Provide medicines management support to other community services areas as agreed by the line manager and cover other team member's leave and sickness across all sites the medicines management team provides support.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job description
Job responsibilities
Dispensary based role.
* Undertake sessions within a dispensary to maintain ACT competency (two hours per week).
* Use the pharmacy EPMA system to enter patient details to supply medication and produce a dispensing label, annotate JAC produced orders and prescriptions as set out in guidelines, and be able to access various other programmes for information of previous history.
* Arrange prompt dispensing and delivery of non-stock supplies for patients in line with the hospital formulary, guidance on restricted medication and according to procedures.
Administration
* To assist and supervise stock control issues if identified and review stock lists with the unit pharmacist and nurse in charge.
* To collect data for any projects and audits identified as being required by the Trust or their commissioners. To assist in the production of reports from the data collected.
* To support the use of clinical systems such as EPMA and stock control systems. This will include supporting users to use the system safely and support in times of business continuity.
* To provide input into improvement projects to make sure the EPMA system and associated pathways meet the needs of the service.
Communication and Analytical / Judgement
* To liaise with GP practices, community pharmacies and hospital teams over medication related issues to ensure the patient has prompt access to medicines and a smooth transition from secondary to primary care when this occurs.
* To assess compliance with medication and the patient's ability to self-medicate. Where necessary to organise compliance aids for individual patients (Blister packs, Dosett boxes, MAR charts etc) to support independence.
* To provide information and counselling on the use of medicines to selected patients/carers and other health care professionals taking into consideration the level of understanding and emotional well-being.
* To independently resolve discrepancies and make interventions involving patient's medication with the prescriber whenever possible.
* To refer to the ward pharmacist or appropriate health care professional if necessary and document any intervention on the clinical record.
Planning & Organisation
* To participate in the delivery of education and training sessions to the multidisciplinary team, and patient groups undertaken by the pharmacy team in line with the relevant Trust's Medicines Policy and to patient education groups.
* To plan and deliver Medicines Management Training for Pre-registration Pharmacy Technicians, in co-ordination with the pharmacy training lead.
* To plan and deliver Medicines Management training for Medicines Management Technicians within HIOWH and IOWT as appropriate
* Undertake training and mentoring of staff and other groups as required.
* To take responsibility for identifying own training and development needs, suggestions for improvements to the service and policy changes to the line manager.
* Ensure compliance with Trust arrangements for continuing professional development (CPD) and compliance with the General Pharmaceutical arrangements for revalidation and CPD.
The post holder will work with considerable professional autonomy in their assigned areas of responsibility, while escalating complex issues to their line manager as appropriate. They will:
Make day-to-day decisions about medicines supply and medicines safety within their scope of responsibility
Manage their own workload
Respond to and resolve routine operational and medicines-related queries
Contribute to the development of local medicines policies and procedures
Take immediate action when required to maintain safety, escalating significant issues appropriately
* To deputise for Chief Pharmacy Technician as appropriate in partnership with peer colleagues and represent the team at meetings.
* To manage the team rota on a day-to-day basis and where necessary provide annual leave and sickness cover to other sites within the Trust.
* To manage technicians within their area of work including 1:1 and appraisals
* To participate in the recruitment, selection and organise training of new medicines management technicians.
* To develop the role of the Medicines Management Pharmacy Technician.
* May authorise expenditure within agreed limits as set out in the Standing Financial Instructions (SFIs) and Scheme of Delegation.
* observes a personal duty of care in relation to equipment and resources used in course work.
Physical: The role is primarily ward-based this includes requiring prolonged periods of computer use, with some travel between Trust sites. The post holder will need to undertake regular ward visits which involves walking and standing for extended periods.
Mental: High levels of mental concentration are required when consulting with patients and colleagues and reviewing patient records. Attention to detail is crucial for patient safety. The post holder must frequently switch between complex tasks, manage multiple priorities, and make decisions under time pressure.
Emotional: The role can occasionally be emotionally demanding when dealing with stressful situations be they patient or situation focused. The post holder must maintain composure and professional judgment when making decisions under pressure that could impact patient care.
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Dispensary based role.
* Undertake sessions within a dispensary to maintain ACT competency (two hours per week).
* Use the pharmacy EPMA system to enter patient details to supply medication and produce a dispensing label, annotate JAC produced orders and prescriptions as set out in guidelines, and be able to access various other programmes for information of previous history.
* Arrange prompt dispensing and delivery of non-stock supplies for patients in line with the hospital formulary, guidance on restricted medication and according to procedures.
Administration
* To assist and supervise stock control issues if identified and review stock lists with the unit pharmacist and nurse in charge.
* To collect data for any projects and audits identified as being required by the Trust or their commissioners. To assist in the production of reports from the data collected.
* To support the use of clinical systems such as EPMA and stock control systems. This will include supporting users to use the system safely and support in times of business continuity.
* To provide input into improvement projects to make sure the EPMA system and associated pathways meet the needs of the service.
Communication and Analytical / Judgement
* To liaise with GP practices, community pharmacies and hospital teams over medication related issues to ensure the patient has prompt access to medicines and a smooth transition from secondary to primary care when this occurs.
* To assess compliance with medication and the patient's ability to self-medicate. Where necessary to organise compliance aids for individual patients (Blister packs, Dosett boxes, MAR charts etc) to support independence.
* To provide information and counselling on the use of medicines to selected patients/carers and other health care professionals taking into consideration the level of understanding and emotional well-being.
* To independently resolve discrepancies and make interventions involving patient's medication with the prescriber whenever possible.
* To refer to the ward pharmacist or appropriate health care professional if necessary and document any intervention on the clinical record.
Planning & Organisation
* To participate in the delivery of education and training sessions to the multidisciplinary team, and patient groups undertaken by the pharmacy team in line with the relevant Trust's Medicines Policy and to patient education groups.
* To plan and deliver Medicines Management Training for Pre-registration Pharmacy Technicians, in co-ordination with the pharmacy training lead.
* To plan and deliver Medicines Management training for Medicines Management Technicians within HIOWH and IOWT as appropriate
* Undertake training and mentoring of staff and other groups as required.
* To take responsibility for identifying own training and development needs, suggestions for improvements to the service and policy changes to the line manager.
* Ensure compliance with Trust arrangements for continuing professional development (CPD) and compliance with the General Pharmaceutical arrangements for revalidation and CPD.
The post holder will work with considerable professional autonomy in their assigned areas of responsibility, while escalating complex issues to their line manager as appropriate. They will:
Make day-to-day decisions about medicines supply and medicines safety within their scope of responsibility
Manage their own workload
Respond to and resolve routine operational and medicines-related queries
Contribute to the development of local medicines policies and procedures
Take immediate action when required to maintain safety, escalating significant issues appropriately
* To deputise for Chief Pharmacy Technician as appropriate in partnership with peer colleagues and represent the team at meetings.
* To manage the team rota on a day-to-day basis and where necessary provide annual leave and sickness cover to other sites within the Trust.
* To manage technicians within their area of work including 1:1 and appraisals
* To participate in the recruitment, selection and organise training of new medicines management technicians.
* To develop the role of the Medicines Management Pharmacy Technician.
* May authorise expenditure within agreed limits as set out in the Standing Financial Instructions (SFIs) and Scheme of Delegation.
* observes a personal duty of care in relation to equipment and resources used in course work.
Physical: The role is primarily ward-based this includes requiring prolonged periods of computer use, with some travel between Trust sites. The post holder will need to undertake regular ward visits which involves walking and standing for extended periods.
Mental: High levels of mental concentration are required when consulting with patients and colleagues and reviewing patient records. Attention to detail is crucial for patient safety. The post holder must frequently switch between complex tasks, manage multiple priorities, and make decisions under time pressure.
Emotional: The role can occasionally be emotionally demanding when dealing with stressful situations be they patient or situation focused. The post holder must maintain composure and professional judgment when making decisions under pressure that could impact patient care.
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- Pharmacy Technician Registered with General Pharmaceutical council
- A relevant degree or NVQ 3 in Pharmaceutical Science or proven equivalent experience
- ACPT qualification
Desirable
- Medicines Management Accreditation
Experience
Essential
- Computer-literate and experience with JAC pharmacy computer
- Experience of working in a pharmacy dispensary
- Experience working in a ward based pharmacy technician role
- Experience of working at pace, flexibly, under pressure, to deadlines
- Evidence of working collaboratively in the delivery of objectives
Desirable
- Previous Experience of Managing Staff
Additional Criteria
Essential
- Sufficient knowledge and experience such that they are able to work autonomously
- The ability to relay sensitive information and recognise the need to maintain confidentiality whilst so doing
- The use of an excellent telephone manner and face to face customer service
Person Specification
Qualifications
Essential
- Pharmacy Technician Registered with General Pharmaceutical council
- A relevant degree or NVQ 3 in Pharmaceutical Science or proven equivalent experience
- ACPT qualification
Desirable
- Medicines Management Accreditation
Experience
Essential
- Computer-literate and experience with JAC pharmacy computer
- Experience of working in a pharmacy dispensary
- Experience working in a ward based pharmacy technician role
- Experience of working at pace, flexibly, under pressure, to deadlines
- Evidence of working collaboratively in the delivery of objectives
Desirable
- Previous Experience of Managing Staff
Additional Criteria
Essential
- Sufficient knowledge and experience such that they are able to work autonomously
- The ability to relay sensitive information and recognise the need to maintain confidentiality whilst so doing
- The use of an excellent telephone manner and face to face customer service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
