Job summary
Treetops SARC provides support, advice, and forensic medical examination services for people of all ages who have experienced rape or sexual assault throughout Hampshire & the IoW. The service is based in a new, purpose designed and refurbished building in Fareham, Hampshire. Open 24/7, 365(6) days/year, and staffed by on-call crisis workers and sexual offence examiners out of hours.
Sexual offences are devastating crimes; the impact of sexual violence can include significant consequences to the long-term health and well-being of patients. In the aftermath of an assault all patients, regardless of age or gender, should have access to a timely, high-quality forensic medical examination to address their concerns, minimise trauma and aid & support their recovery.
Treetops SARC provides dedicated services for the health and well-being of patients that includes forensic medical examinations providing both the police and the patient with the best possible opportunity to recover evidence for use within an investigation, if the patient so chooses, and minimises the risk of a miscarriage of justice.
A Disclosure and Barring Service (DBS) check will be required to exclude any individual with a history of criminal behaviour, which could be considered unacceptable. In addition to a DBS check, Hampshire Police vetting for Non-Police Personnel will be required, thus the postholder must have been in the UK for at least three consecutive years at the point of application.
Interview date: 16/05/2025
Main duties of the job
This role is for 22.5 hours per week to include weekends
To follow clear work instructions to direct referrals appropriately.
To work with the SARC Manager to ensure the SARC Single Point Of Contact (SPOC) telephone line is staffed at all times while the SARC office is open, including Saturdays.
To coordinate children and young peoples attendances at SARC with Community Paediatric Medical Services (CPMS), police, social care and SARC colleagues.
To initiate safeguarding and other referrals as appropriate for children and young people.
To support secretarial and administrative support functions for the wider Sexual Health and HIV Service as required.
Plan and support the arrangement of appointments and strategy meetings for child clients of the SARC.
Ensure that calls are answered in a timely manner and any issues with telephony are escalated rapidly to ensure that there are no breaks in service availability.
Establish and maintain links with CPMS colleagues across Hampshire and the Isle of Wight to ensure joined up care of victims is in place.
Maintain accurate records of client cases and enquiries on the patient record system and/or hard copy records. Collate & compile data as required.
Undertake survey and audits as necessary to own work.
This job description seeks to outline the key duties and responsibilities of the post; it is not a definitive document and does not form part of the main statement of Terms and Conditions.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- NVQ level 3 in a relevant health, social care or administrative subject.
Experience
Essential
- Experience of working within the health and social care sector.
- Experience of safeguarding processes.
Desirable
- Experience of supporting victims of sexual assault.
Additional Criteria
Essential
- To follow clear work instructions to direct referrals appropriately.
- To work with the SARC Manager to ensure the SARC SPOC telephone line is staffed at all times while the SARC office is open, including Saturdays.
- To coordinate children and young peoples attendances at SARC with Community Paediatric Medical Services (CPMS), police, social care and SARC colleagues.
- To initiate safeguarding and other referrals as appropriate for children and young people.
- To support secretarial and administrative support functions for the wider Sexual Health Service as required.
- Plan and support the arrangement of appointments and strategy meetings for child clients of the SARC.
- Ensure that calls are answered in a timely manner and any issues with telephony are escalated rapidly to ensure that there are no breaks in service availability.
- Establish and maintain links with CPMS colleagues across Hampshire and the Isle of Wight to ensure joined up care of victims is in place.
- Perform other tasks and duties commensurate with the role banding as delegated by the SARC Manager and/or Clinical Lead.
- Maintain accurate records of client cases and enquiries on the patient record system and/or hard copy records. Collate and compile data as required.
- Undertake survey and audits as necessary to own work.
- This job description seeks to outline the key duties and responsibilities of the post; it is not a definitive document and does not form part of the main statement of Terms and Conditions.
- A Disclosure and Barring Service (DBS) check will be required to exclude any individual with a history of criminal behaviour, which could be considered unacceptable.
- In addition to a DBS check, Hampshire Police vetting for Non-Police Personnel will be required. For this vetting the postholder must have been in the UK for at least three consecutive years at the point of application.
Person Specification
Qualifications
Essential
- NVQ level 3 in a relevant health, social care or administrative subject.
Experience
Essential
- Experience of working within the health and social care sector.
- Experience of safeguarding processes.
Desirable
- Experience of supporting victims of sexual assault.
Additional Criteria
Essential
- To follow clear work instructions to direct referrals appropriately.
- To work with the SARC Manager to ensure the SARC SPOC telephone line is staffed at all times while the SARC office is open, including Saturdays.
- To coordinate children and young peoples attendances at SARC with Community Paediatric Medical Services (CPMS), police, social care and SARC colleagues.
- To initiate safeguarding and other referrals as appropriate for children and young people.
- To support secretarial and administrative support functions for the wider Sexual Health Service as required.
- Plan and support the arrangement of appointments and strategy meetings for child clients of the SARC.
- Ensure that calls are answered in a timely manner and any issues with telephony are escalated rapidly to ensure that there are no breaks in service availability.
- Establish and maintain links with CPMS colleagues across Hampshire and the Isle of Wight to ensure joined up care of victims is in place.
- Perform other tasks and duties commensurate with the role banding as delegated by the SARC Manager and/or Clinical Lead.
- Maintain accurate records of client cases and enquiries on the patient record system and/or hard copy records. Collate and compile data as required.
- Undertake survey and audits as necessary to own work.
- This job description seeks to outline the key duties and responsibilities of the post; it is not a definitive document and does not form part of the main statement of Terms and Conditions.
- A Disclosure and Barring Service (DBS) check will be required to exclude any individual with a history of criminal behaviour, which could be considered unacceptable.
- In addition to a DBS check, Hampshire Police vetting for Non-Police Personnel will be required. For this vetting the postholder must have been in the UK for at least three consecutive years at the point of application.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
