Receptionist
This job is now closed
Job summary
Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to; Hampshire IOW Healthcare NHS Trust, Hampshire and Isle of Wight ICB, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton Foundation Trust, South Central Ambulance Service or Hampshire Hospitals Foundation Trust.
An opportunity has arisen to join our main reception team at Gosport War Memorial Hospital.
We are looking for a caring and compassionate individual with a passion for making a real difference to people's lives in the local community. As the receptionist, you will be their first port of call and represent the Trust and its values. It is the responsibility of each receptionist to assist in the smooth running of the Hospital in general and the reception area. Duties will include switchboard, dealing with visitors to the site and general reception duties.
Main duties of the job
A professional and sensitive manner is required as the post holder will be liaising with patients daily requiring courtesy, discretion and confidentiality always, to project a positive, efficient and friendly image to our patients and other professionals who may contact us either in person or via the telephone, always ensuring continuity of service.
The successful applicant should be friendly, welcoming and organised with good communication, literacy, numeracy, IT skills and able to work accurately and methodically as part of a team or on their own.
Duties will include but not limited to taking telephone enquiries and directing them to the relevant departments, ensuring all visitors are welcomed and signposted accordingly, meeting/clinic room bookings and general administration work.
Previous experience of working within an NHS environment is desirable but not essential, as full training will be provided.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Details
Date posted
21 March 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year based on full time hours
Contract
Permanent
Working pattern
Part-time
Reference number
348-FM-7785
Job locations
Gosport War Memorial Hospital
Bury Road
Gosport
Hampshire
PO12 3PW
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Gosport War Memorial Hospital
Bury Road
Gosport
Hampshire
PO12 3PW
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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