Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Team Administrator

This job is now closed

Job summary

The Winchester and Test Valley Children and Adolescent Mental Health Service (CAMHS) team are seeking a Team administrator, working 3 days a week, to join the already well established and supportive team. The role will largely involve working closely with our clinicians and services users providing administrative support to ensure a service which is delivered to a high standard. They will provide a comprehensive range of administrative services to the team and liaise with other departments and services, responding effectively to enquiries from the general public, service users, referrers and other agencies.

They will able to consistently deliver a client focused service that promotes good customer service and effective working relationships.

Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to; Hampshire IOW Healthcare NHS Trust, Hampshire and Isle of Wight ICB, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton Foundation Trust, South Central Ambulance Service or Hampshire Hospitals Foundation Trust.

Main duties of the job

The Team Administrator will provide a full administrative service, having daily liaison with a wide range of staff at all levels and regular contact with people that use our services and their parents/carers, who may at times be distressed or frustrated.

The Team Administrator will be responsible for ensuring the effectiveness of the office environment for the team.

So, if you:

-Enjoy working collaboratively with others, have a keen eye for detail and are process driven.

- Are an excellent communicator.

- Are competent with Microsoft office software; The role involves minute taking, letter and report formatting, taking calls and messages and processing as appropriate, as well as other administrative tasks.

- Enjoy a fast-paced role with varied work day-to-day

We would look forward to receiving your application

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Date posted

05 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year based on full time hours

Contract

Permanent

Working pattern

Part-time

Reference number

348-SS-7060

Job locations

Advertiser House

24-32 London Street

Andover

Hampshire

SP10 2PE

Avalon House

Chesil Street

Winchester

Hampshire

SO23 0HU

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

* NVQ 3 in Business & Administration or evidence of equivalent practical experience
* Good standard of secondary education; GCSE at Grade C or above, or equivalent
* A good standard of typing, RSA 3, or equivalent experience

Experience

Essential

* Proven experience of a range of administrative procedures
* Experience of producing documents to a high standard of presentation with good accuracy
* Experience of generating own correspondence to a high standard
* Experience of maintaining office systems
* Experience of working as part of a team

Desirable

* An understanding of medical terminology
* Proven experience of working as an administrator
* Experience of working within the NHS

Person Specification

Qualifications

Essential

* NVQ 3 in Business & Administration or evidence of equivalent practical experience
* Good standard of secondary education; GCSE at Grade C or above, or equivalent
* A good standard of typing, RSA 3, or equivalent experience

Experience

Essential

* Proven experience of a range of administrative procedures
* Experience of producing documents to a high standard of presentation with good accuracy
* Experience of generating own correspondence to a high standard
* Experience of maintaining office systems
* Experience of working as part of a team

Desirable

* An understanding of medical terminology
* Proven experience of working as an administrator
* Experience of working within the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Advertiser House

24-32 London Street

Andover

Hampshire

SP10 2PE

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Advertiser House

24-32 London Street

Andover

Hampshire

SP10 2PE

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)