Workflow Administrator
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Job summary
An exciting opportunity has arisen for a Workflow Administrator to join the Solent GP Surgery Workflow Team based within the Royal South Hants Hospital in Nicholstown Surgery.
The Workflow Team supports GP practices by optimising the workflow of patient documents in a central location. You will work as part of a lively, energetic team to ensure incoming documentation is accurately uploaded, processed and escalated to the appropriate clinician.
Full training is provided, so if you are a confident administrator, passionate about helping the NHS and providing quality patient care please apply for more details.
Main duties of the job
Identify complex or higher risk information / requests that require input or knowledge from the clinical team. This includes safeguarding issues. Ensure that these documents are forwarded to the appropriate clinician within agreed timeframe.
Check your own work, investigate any issues, and identify any new concerns or areas not covered by current protocol. Make suggestions to the Business Development and Operational Manager.
Locate documents as needed by the clinical and non-clinical staff (this will include historic documents within the electronic record).
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Details
Date posted
31 January 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year based on full time hours
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
449-PRI-7109
Job locations
Royal South Hants Hospital
Graham Road
Southampton
Hampshire
SO14 0YG
Portswood Surgery
7 Belmont Road
Southampton
Hampshire
SO17 2GD
Adelaide Health Centre, Western Community Centre
William Macleod Way
Southampton
Hampshire
SO16 4XE
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Royal South Hants Hospital
Graham Road
Southampton
Hampshire
SO14 0YG
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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