Patient Support Administrator

Job summary

Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service or Hampshire Hospitals FT.

Main duties of the job

We are looking for a friendly, enthusiastic and motivated person who enjoys working as part of a team. This is an opportunity to join the Waterlooville Community Care Team as a Patient Support Administrator. You must have excellent communication and IT skills commensurate with this role.

The position is based at Wellington Gate, Waterlooville but travel may be required to cover other sites. The role is part time for 30 hours a week and the needs of the service would require the successful applicant to cover these hours over 4 days, 8.30am to 5pm, including Wednesday and Friday

You will be responsible for day to day administration tasks such as managing referrals, booking appointments, making and receiving telephone calls, ordering supplies and all other administrative duties as required by the service

We are looking for someone who likes to be busy; works well in a team and is able to communicate well with staff and members of the public. You will be an effective and experience administrator, comfortable with using your own initiative.

As a team player, you'll be able to prioritise your work in order to meet deadlines and have a customer focused approach. Previous experience of working within an NHS environment is desirable but not essential, as full training will be provided.

Informal enquiries to Julia Neal, ICT Coordinator on 07887 984409 or via julia.neal@southernhealth.nhs.uk

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Wellington Gate

First Floor, Suite B, Unit B

Waterlooville

Hampshire

PO7 7XY

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Wellington Gate

First Floor, Suite B, Unit B

Waterlooville

Hampshire

PO7 7XY

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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