Ward Host
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Job summary
Our Catering Service is responsible for the delivery of nutritious and safe meals to patients, staff and visitors across Hampshire and Isle of Wight Healthcare NHS Trust sites. We are looking for a Ward Host to work across three sites in Portsmouth, Harry Sotnik House, St Mary's Community Health Campus and at St James Hospital.
You will work closely with the nursing team, liaising with patients regarding meal preferences and appetite, taking into account any cultural and religious choices. You will be responsible for taking meal orders, serving meals and drinks as well as cleaning up after meal times, ensuring that the needs of the individual are met.
Please note that this post is part time working 30 hours per week. The shifts will be allocated according to service need and will not have a set shift pattern, the role will involve weekend working.
Main duties of the job
*To ensure that a high standard of customer care is maintained at all times.
*Liaise on a daily basis with the patients regarding meal preferences and appetite, taking into account any cultural and religious choices.
*Discuss with the nursing staff patients' treatment plans in order to determine their effect on individual appetite / dietary requirements.
*Communicate daily with the catering staff regarding meal requests and in the absence of the catering team leader /supervisor, meet with the catering manager to plan meal requirements.
*Serve beverages and meals, ensuring patients are assisted with positioning of their meal and access to cutlery and condiments.
*Liaise with the catering department regarding new patients' menus and dietary requests.
*Manage snacks for patients, including snacks required off the ward e.g. for patients attending appointments at a different location, ensuring the snack is appropriate to the patient's needs (soft, pureed, diabetic etc.).
*Where appropriate and under the guidance of nursing staff, provide a system that enables each patient to have access to fresh water.
*Manage food stores appropriately, ensuring a range of drinks are available to offer patients during the 24 hour period, including out of hours food items for patients missing their meal for any reason.
*Under the supervision of hostess team leader /supervisor, complete daily documentation.
*Assist patients to complete menu cards and provide explanations regarding choice.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Details
Date posted
17 January 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 to £23,615 a year based on full time hours
Contract
Permanent
Working pattern
Part-time
Reference number
449-FME-7066
Job locations
Harry Sotnick House
Cranleigh Avenue
Portsmouth
Hampshire
PO1 5LU
The Orchards, St James' Hospital
Locksway Road
Portsmouth
Hampshire
PO4 8FE
The Limes, St James' Hospital
Woodlands Walk
Portsmouth
Hampshire
PO4 8GB
St.Mary's Community Health Campus (Portsmouth)
Milton Road
Portsmouth
Hampshire
PO3 6AD
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Harry Sotnick House
Cranleigh Avenue
Portsmouth
Hampshire
PO1 5LU
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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