Senior Healthcare Support Worker

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

This job is now closed

Job summary

We are looking to expand our clinical team and recruit additional Senior Support Workers to help shape the care delivered at Elmleigh. We are looking for experienced practitioners who are familiar with the acute mental health setting, required candidates will be confident, knowledgeable, and dynamic.

Elmleigh is a 34 bedded adult acute mental health hospital situated in Havant. Elmleigh is split into two single sex bays, each with 17 bedrooms. In addition to these acute wards, Elmleigh also holds a place of safety in our urgent care zone.

We have recently created our staff zone, this area includes changing facilities, kitchen, and lounge area for staff to go and relax in on their break.

We have a multi fait room available to staff, giving you a space to go if you need a moment to gather your thoughts.

We support flexible working patterns as we value home/work life balance.

-Ward managers and team Leads work along side you to enable coaching and support during your shift.

Midday training sessions are facilitated 7 days a week. This in-house training includes NEWS2, risk management, care planning, diabetes, reflective practice, and many more topics.

We welcome applications for candidates interested in a part-time role that is more than 22.5 hours per week, unfortunately we cannot offer less hours per week. Please specify if you would like full-time or part-time hours on your application.

Unfortunately, this post is not open to sponsorship.

Main duties of the job

To contribute and participate in the assessment, planning, implementation and evaluation of care.

To arrange and support patients to appointments and act as an advocate where appropriate.

To assist in the assessment of care needs, the development of multidisciplinary care plans and the implementation of these plans supervised by a qualified team member.

To respond to the needs of people sensitively with regard to their age, race, culture, gender, religion, sexuality and disability.

To demonstrate knowledge of the term "professional boundaries" and apply this to working with patients, carers and significant others.

To observe, report and record any changes in the patient physical/mental health and behaviour.

To participate in social, recreational, therapeutic activities with patients and carers.

To provide assistance to family and carers in coping with demands placed on them by the patient signposting them for Carer support.

To be aware of and work to the principles of the Mental Health Act (1983).

To promote patient and (where appropriate) carer involvement in all aspects of care.

To ensure confidentiality and ensure a working knowledge of information governance.

To respect the customs, individuality, values and spiritual beliefs of the clients.

To preserve the dignity and respect of clients at all times.

To attend daily MDT meetings and other meetings as requested.

To participate in professional supervision with senior staff in accordance with Trust policy.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Date posted

17 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

348-AC-6974

Job locations

Elmleigh

61a New Lane

Havant

Hampshire

PO9 2JJ

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

NVQ Level 3 in Health & Social Care or equivalent qualification/experienceProvide evidence of literacy and numeracy skills

Desirable

Care Certificate

Experience

Essential

Previous experience working in a mental health settingUnderstands the need for strict confidentiality. Working knowledge of complex care needs of some individuals/families including Safeguarding Adults, and Mental HealthBasic computer/keyboard skillsGood interpersonal and communication skillsAble to prioritise and organise workAble to work under instruction, under pressure and as part of a teamRecord keeping competency in handwritten and electronic recordsAble to demonstrate empathy, sensitivity, and to adapt communication style to circumstancesAble to manage stress in themselves and othersAble to offer support at times of emotional distressWillingness to undertake new skills and trainingAble to work as a team member or independentlyAbility to adapt behaviour to changing and challenging situationsTo be flexible, adaptable, reliable and punctual

Person Specification

Qualifications

Essential

NVQ Level 3 in Health & Social Care or equivalent qualification/experienceProvide evidence of literacy and numeracy skills

Desirable

Care Certificate

Experience

Essential

Previous experience working in a mental health settingUnderstands the need for strict confidentiality. Working knowledge of complex care needs of some individuals/families including Safeguarding Adults, and Mental HealthBasic computer/keyboard skillsGood interpersonal and communication skillsAble to prioritise and organise workAble to work under instruction, under pressure and as part of a teamRecord keeping competency in handwritten and electronic recordsAble to demonstrate empathy, sensitivity, and to adapt communication style to circumstancesAble to manage stress in themselves and othersAble to offer support at times of emotional distressWillingness to undertake new skills and trainingAble to work as a team member or independentlyAbility to adapt behaviour to changing and challenging situationsTo be flexible, adaptable, reliable and punctual

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.