Business Support Administrator - Multi Agency Safeguarding Hub (MASH)
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Job summary
An exciting opportunity has arisen within Hampshire and Isle of Wight Healthcare NHS Foundation Trust to appoint a motivated and enthusiastic Business Support Administrator to join the Safeguarding Children Team. Southern Health NHS Foundation Trust is a leading organisation that is forward thinking and innovative. The Trust is committed to improving the quality of its workforce and takes pride in rewarding the success of its staff.
The post holders will join our dynamic Safeguarding Children Team, contributing in the delivery of the Safeguarding Agenda in the Hampshire Multi-Agency Safeguarding Hub (MASH). The post holders will work within the health team as part of a multi-agency integrated team, assessing notifications and referrals regarding children aged 0-19 that are received by the MASH. The MASH process includes searching for children and adults health records from a range of NHS providers, both locally and further afield. With due regard to patient confidentiality, the MASH Administrator will support the Safeguarding Practitioners who will interpret and share the information that is necessary to safeguard and/or promote the welfare of a child.
The post holder will be based in the Multi-Agency Safeguarding Hub (MASH) Fareham, Hampshire, PO16 7JL.
Please see job description for full details.
This is a 30 hour per week post.
Main duties of the job
Supporting in the delivery of the 'Multi-Agency Safeguarding Hub (MASH) Think Family Specification - Children's and Adult's MASH and High-Risk Domestic Abuse (HRDA) agenda.
Providing administrative support to the clinical health MASH staff including taking minutes, reviewing agendas and arranging relevant meetings.
To transfer information from Hampshire County Council (HCC) IT records and create referrals on Hampshire and Isle of Wight Healthcare NHS Foundation Trust (HIOWH) IT records for cases where there are safeguarding concerns for children and adults within set timescales.
To navigate HIOWH, HCC IT systems and the NHS National Spine to provide accurate, patient identifiable information to partner agencies including Hampshire Police and HCC.
To use and maintain varied Trust IT facilities, office email and diary management; intra/internet facilities and national web-based systems; and on-line video conferencing.
To safely and securely transfer sensitive, highly confidential information from MASH to internal and external agencies and partners via electronic systems.
To manage incoming and out-going correspondence/emails from internal and external agencies and partners, noting importance and urgency for prioritisation and escalate to clinical staff as necessary.
To set up and maintain systems for collection of relevant data as outlined by clinical staff.
Undertake any other duties (e.g., annual leave cover) commensurate with the role as agreed with the line manager.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Details
Date posted
10 January 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year based on full time hours
Contract
Permanent
Working pattern
Part-time
Reference number
348-CORP-6715
Job locations
The Parkway Centre
94-96 Wickham Road
Fareham
Hampshire
PO16 7JL
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
The Parkway Centre
94-96 Wickham Road
Fareham
Hampshire
PO16 7JL
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)








Employer contact details
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