Business Support Team Administrator
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Job summary
Open only to applicants from Hampshire & Isle of Wight NHS system: HIOWH NHS Trust, HIOW ICB, PHU NHS Trust, IOW NHS Trust, UHS Foundation Trust, South Central Ambulance Service or Hampshire Hospitals Foundation Trust.
We are looking for an enthusiastic, flexible, and self-motivated person to join our friendly Business Support Team based at Falcon House in Portsmouth.
The successful candidate must possess excellent verbal and written communication skills together with IT skills with the ability to work to tight deadlines. You will need to be a resourceful and an organised administrator, capable of delivering high quality support to a busy service during challenging times.
You will have a caring and courteous manner and enjoy working with, and meeting people. You will be working within the Administrative Team and working in liaison with clinicians and families. Other duties will include the typing of clinic letters, processing referrals, booking appointments and managing waiting lists, as well as other administrative tasks such as filing, scanning, data collation. We are seeking a highly motivated individual who can work effectively using their own initiative and be able to work unsupervised whilst working autonomously or as part of a team.
Our priority is finding the right type of person who shares our values of patients first, working together and always improving; someone with the ability and attitude to grow and develop in the Trust as a valued member of our team.
Main duties of the job
*Use & accurately populate the electronic record system (Systm One) with information to include referrals, scanning & uploading information from other services in a timely manner etc., taking responsibility for the quality of the data & taking note of the Health Records Standards & Procedures & Record Keeping Policy
*Follow agreed processes for dealing with emails on Outlook and nhs.net, on a regular basis prioritising urgency & importance, signposting/dealing with queries (often sensitive) regarding issues arising.
*Monitor & order stationery/leaflets, clinical & general supplies & place order request when necessary
*Provide cover & support during times of absence for the core functioning of the admin team
*Provide admin support to the Admin Supervisor to set up & review administration systems/processes as deemed appropriate
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Details
Date posted
19 December 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year based on full time hours
Contract
Permanent
Working pattern
Part-time, Flexible working, Home or remote working
Reference number
449-CFS-6613
Job locations
Falcon House
St James' Hospital, 22 Edenbridge Rd
Portsmouth
Hampshire
PO4 8PF
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Falcon House
St James' Hospital, 22 Edenbridge Rd
Portsmouth
Hampshire
PO4 8PF
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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