Job summary
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is looking for an enthusiastic, capable and caring individual to join our Community Nursing Team in Southampton as a Health Care Support Worker in the Southampton Community Nursing Service.
If successful, you will be working as part of a community nursing team based at Broadcast House, Southampton (moving to Oakley Road, Southampton in 2025). Community nursing provides care and treatment for adults with complex health and care needs. This care is provided in their own homes, care homes and clinic settings. You will be lone working but also part of a supportive team.
Candidates will ideally be in possession of an NVQ Level 3 or equivalent, but full training will be provided to enable you to fulfil your role. Training will be provided in a variety of ways - attending training sessions, online and working 1:1 with other clinical staff. Hampshire and Isle of Wight Healthcare is committed to your career development and there are numerous opportunities and pathways for this.
Main duties of the job
*As a health care support worker, you will be part of a team who supports the delivery of nursing care to clients within their own home environment.
*Ensure that patients receive safe, individualised and effective standards of care by following care plans and treatment interventions as delegated by the registered nurse.
*Under delegation of the nurse in charge, work competently and without direct supervision within an agreed framework.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- Healthcare qualification Level 2, 3 or working towards gaining an equivalent level
- Good basic education or GCSE in English and Maths
Experience
Essential
- Experience in either a hospital or community setting.
- Working within a multidisciplinary team.
- Excellent communication skills (written and oral), requirement to receive routine information with patients/clients which may need some tact, reassurance, persuasion where there may be barriers to understanding.
- Ability to manage own time, plan and prioritise work efficiently and effectively.
- Ability to show empathy and deal empathically and tactfully when communicating with patents, carers and clients.
- Ability to act on own initiative e.g. responding to an emergency.
- Ability to work independently when on visits, demonstrating sound thought process for basic problem solving.
- Confident in dealing with complex situations e.g. when faced with complex behaviour.
- Knowledge of care and related procedures including clinical observations, judgement required involving facts and situations when assessing patients and knowledge when to escalate information to qualified staff.
- Good organisational skills.
- Shows flexibility and ability to work within a demanding and changing environment.
- Basic computer skills e.g. Word, Outlook, System One.
Person Specification
Qualifications
Essential
- Healthcare qualification Level 2, 3 or working towards gaining an equivalent level
- Good basic education or GCSE in English and Maths
Experience
Essential
- Experience in either a hospital or community setting.
- Working within a multidisciplinary team.
- Excellent communication skills (written and oral), requirement to receive routine information with patients/clients which may need some tact, reassurance, persuasion where there may be barriers to understanding.
- Ability to manage own time, plan and prioritise work efficiently and effectively.
- Ability to show empathy and deal empathically and tactfully when communicating with patents, carers and clients.
- Ability to act on own initiative e.g. responding to an emergency.
- Ability to work independently when on visits, demonstrating sound thought process for basic problem solving.
- Confident in dealing with complex situations e.g. when faced with complex behaviour.
- Knowledge of care and related procedures including clinical observations, judgement required involving facts and situations when assessing patients and knowledge when to escalate information to qualified staff.
- Good organisational skills.
- Shows flexibility and ability to work within a demanding and changing environment.
- Basic computer skills e.g. Word, Outlook, System One.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
