Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Long Covid VRS Care Co-ordinator

This job is now closed

Job summary

This is an exciting opportunity to join our Vocational Rehabilitation Service on a fixed term contract until July 2025 providing 'return to work' education, advice, rehabilitation and support to patients with a Long Covid diagnosis.

This role would be best suited to an individual with experience working within health or social care settings, has experience working with people and has good communication and reasoning skills. The ideal candidate will be confident working virtually, using IT platforms for daily communications with both the clinical Team and patients both one to one and in groups. This post requires an NVQ level 3 or equivalent experience relevant to health and social care. Existing coaching skills and awareness of both the physical and mental health impacts of a long Covid diagnosis would be desirable.

Our Long Covid Service is available to Southampton and Portsmouth populations. Service delivery includes assessment, digital innovation application, and group work. The service is multidisciplinary crossing primary, secondary and community care. The service core clinical staffing of community physiotherapy, occupational therapy, nursing and non-clinical care co-ordinators with weekly multi service and profession MDT's for complex patient care in parallel or signposting. Care co-ordinators for each locality support patients navigate the complex pathways and support in the treatment pathway.

Main duties of the job

As guided by the responsible clinician, prepare and deliver follow up appointment outcomes to identified patients.

Work independently within clearly defined protocols.

Co-ordinating multiple and complex pathways of onward referral spanning regional area.

Contacting local providers, community care provision to support patient care and journey.

Reviewing patient records to ensure timely diagnostics or other test reports are received and available for the responsible clinician to review.

Supporting the responsible clinician of the patient in onward referral, document processing, requests.

Excellent communication skills to relay important and clinical information.

Technological ability with a variety of systems to support digital/virtual group sessions.

Monitor app messages and ensure responsible clinician is sighted and aware of messages where appropriate and of clinical nature.

Work closely with the responsible clinicians, supporting journeys available to the patient and carers.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Date posted

19 November 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pro rata. Fixed term until July 2025.

Contract

Fixed term

Duration

6 months

Working pattern

Part-time, Flexible working

Reference number

449-Team1-1656

Job locations

Western Community Hospital

Walnut Grove

Southampton

Hampshire

SO16 4XE

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

Level 3 City and Guilds or level 3 diploma in associated area of role or equivalent experience.

Desirable

Motivational Interviewing.

Experience

Essential

Good General Life skills.
Relevant Experience preferably in a healthcare setting.
Experience of working with individuals or community groups in the health sector or voluntary sector in some capacity.

Desirable

Experience of working with barriers to make change.

Additional Criteria

Essential

Ability to communicate sensitive information in both group and individual settings.
Ability to interact effectively with staff from all disciplines.
Good interpersonal skills and confidence in dealing with sensitive issues.
Good telephone manner.
Ability to work as part of a close-knit team.
Self-motivated.
Literate and numerate in English.
Flexible and adaptable to work in order to meet competing priorities.
Ability to work under pressure.
Good organisational skills.
Good IT skills to navigate patient systems and virtual options of delivering care.
Is able to work legally in the UK.
Is able to work with children and vulnerable adults.
Ability to travel daily for meetings across a range of sites in Southampton/Portsmouth/Hampshire.
For posts which require a professional registration, post holders hold a valid up to date registration with their professional body.
For posts where post holders are required to drive as part of their role they hold a valid full driving licence which enables them to drive in the UK.

Desirable

An understanding of the needs and difficulties of people with long term health conditions.
Knowledge and understanding of personalised care planning.
Knowledge and understanding of goal setting.

Person Specification

Qualifications

Essential

Level 3 City and Guilds or level 3 diploma in associated area of role or equivalent experience.

Desirable

Motivational Interviewing.

Experience

Essential

Good General Life skills.
Relevant Experience preferably in a healthcare setting.
Experience of working with individuals or community groups in the health sector or voluntary sector in some capacity.

Desirable

Experience of working with barriers to make change.

Additional Criteria

Essential

Ability to communicate sensitive information in both group and individual settings.
Ability to interact effectively with staff from all disciplines.
Good interpersonal skills and confidence in dealing with sensitive issues.
Good telephone manner.
Ability to work as part of a close-knit team.
Self-motivated.
Literate and numerate in English.
Flexible and adaptable to work in order to meet competing priorities.
Ability to work under pressure.
Good organisational skills.
Good IT skills to navigate patient systems and virtual options of delivering care.
Is able to work legally in the UK.
Is able to work with children and vulnerable adults.
Ability to travel daily for meetings across a range of sites in Southampton/Portsmouth/Hampshire.
For posts which require a professional registration, post holders hold a valid up to date registration with their professional body.
For posts where post holders are required to drive as part of their role they hold a valid full driving licence which enables them to drive in the UK.

Desirable

An understanding of the needs and difficulties of people with long term health conditions.
Knowledge and understanding of personalised care planning.
Knowledge and understanding of goal setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Western Community Hospital

Walnut Grove

Southampton

Hampshire

SO16 4XE

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Western Community Hospital

Walnut Grove

Southampton

Hampshire

SO16 4XE

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)